Outbound Contact Center Manager jobs in Wasilla, AK

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

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10 Outbound Contact Center Manager jobs found in Wasilla, AK area

Wasilla is a city in Matanuska-Susitna Borough, United States and the sixth-largest city in Alaska. It is located on the northern point of Cook Inlet in the Matanuska-Susitna Valley of the southcentral part of the state. The city's population was 7,831 at the 2010 census, up from 5,469 in 2000. Estimates in 2016 put the population at roughly 9,748. Wasilla is the largest city in the borough and a part of the Anchorage metropolitan area, which had an estimated population of 396,142 in 2013. Established at the intersection of the Alaska Railroad and Old Carle Wagon Road, the city prospered at th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$81,778 to $123,565
Wasilla, Alaska area prices
were up 2.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
October 02, 2019
Provide feedback and enforce best practices across the workflow.
November 15, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
December 22, 2019