Outbound Contact Center Manager jobs in Waukegan, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

56 Outbound Contact Center Manager jobs found in Waukegan, IL area

Elementary School Psychologist Job- Lake Forest, IL
  • Sunbelt Staffing
  • Lake Forest, IL
  • The School Psychologist will be providing support out of the early childhood center for the ... com , or contact directly at the number below. Stacy Richardson, Sr. Hiring Manager Sunbelt ...
  • yesterday

Collections Specialist
  • Robert Half
  • Mundelein, IL
  • Nourish your career as an experienced Collections Specialist at a growing company when you contact ... Manage inbound and outbound collections calls and correspondence
  • 2 days ago

Medicare Supplement Manager
  • AccuQuote
  • Wheeling, IL
  • ... Center experience · Life Insurance industry experience preferred · Life & Health Insurance ... Then, our expert, licensed agents contact each customer, confirm their needs, and assist them ...
  • 2 days ago

Customer Care Specialist
  • CHASE Staffing
  • Mundelein, IL
  • Manage a high volume of incoming and outbound calls in a timely manner * Follow communication ... call center or retail environment * Track record of over-achieving and going above and beyond to ...
  • 3 days ago

Call Center Representative
  • Aerotek
  • Vernon Hills, IL
  • ... direct contact. - Provides timely response to patients inquiries by telephone and/or email in an in or outbound service center, consistent with service and quality standards. -Provides pricing ...
  • 4 days ago

  • Kelly Services
  • Racine, WI
  • Access to continuing education via the Kelly Learning Center Hours: Monday-Friday 8am-5pm Pay Rate ... to hiring managers -Assist managers and HR with the identification of required skills and ...
  • 4 days ago

Benefit Advisor (Health License Required!)
  • CRS Group
  • Lincolnshire, IL
  • Actively manage all assigned appointments to ensure all retirees needs are met on a timely basis ... Experience in contact centers that includes outbound sales experience (cold calling) * Experience ...
  • 5 days ago

Sales Support Specialist
  • Endurance Warranty
  • Northbrook, IL
  • You will be required to make and manage a high volume of inbound and outbound calls. You will be ... Strong phone contact handling skills and active listening * Hands-on experience with data entry or ...
  • 5 days ago

Waukegan /wɔːˈkiːɡən/ is the largest city in and the county seat of Lake County, Illinois, United States, a part of the Chicago metropolitan area. The city is located 35 miles north of the Loop and 10 miles south of the Wisconsin state border, approximately halfway between Chicago and Milwaukee. As of the 2013 United States Census estimate, the city has a population of 88,826, which makes it the ninth most populous city in Illinois. Waukegan is a predominately working-class community with a size-able middle-class population. Waukegan is located at 42°22′13″N 87°52′16″W / 42.37028°N 87.87111...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$74,175 to $112,079
Waukegan, Illinois area prices
were up 1.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019