Outbound Contact Center Manager jobs in Wheaton, IL

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2020 Salary.com)

641 Outbound Contact Center Manager jobs found in Wheaton, IL area

A
Customer Account Advisor
  • Aarons
  • Chicago, IL
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ... by management * Clean and certify merchandise in the Quality Assurance Center for all items ...
  • yesterday

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Customer Service Representative - Spanish
  • Mindlance
  • Chicago, IL
  • Will be the primary point of contact for designated providers. Education/Experience: * High School Diploma or equivalent * 2-3 years outbound call center experience (scheduling experience preferred ...
  • yesterday

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Customer Service/ Billing Coordinator
  • Classic Personnel, Inc.
  • Woodridge, IL
  • You report directly to the general manager of the firm. Additional focus: You will receive and ... A lot of email contact with the clients for questions and revisions. You will be the individual who ...
  • 2 days ago

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Medicare Supplement Manager
  • AccuQuote
  • Wheeling, IL
  • ... Center experience · Life Insurance industry experience preferred · Life & Health Insurance ... Then, our expert, licensed agents contact each customer, confirm their needs, and assist them ...
  • 3 days ago

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Employment Coordinator
  • Total Staffing Solutions, Inc.
  • Naperville, IL
  • Daily outbound contacts for recruiting using phone, text, email, or social media. * Communicating ... contact with supervisors on a regular basis. * Work with Management, Sales, and the Team to ...
  • 3 days ago

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Lead Residential Installer - AV Integration Smart Homes
  • Guitar Center
  • Chicago, IL
  • Maintains daily communication with Project Manager on the status of projects and associated task ... Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center ...
  • 3 days ago

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Inside Sales Representative
  • Arrow Electronics
  • Itasca, IL
  • ... contact for customers and suppliers. What You'll Be Doing: Managing the overall account ... Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG ...
  • 4 days ago

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Patient Care Coordinator
  • HSA
  • Lisle, IL
  • Act as first point of contact for incoming patients; troubleshoot minor hearing aid issues * Data ... Willingness to make extensive outbound dials * Understanding of current HIPAA laws is a plus
  • 5 days ago

Wheaton is a suburban city in Milton and Winfield Townships and is the county seat of DuPage County, Illinois. It is located approximately 30 miles (48 km) west of Chicago. As of the 2010 census, the city had a total population of 52,894, which was estimated to have increased to 53,469 by July 2012. Wheaton is located at 41°51′22″N 88°06′30″W / 41.85611°N 88.10833°W / 41.85611; -88.10833 (41.8560218, −88.1083010). According to the 2010 census, Wheaton has a total area of 11.436 square miles (29.62 km2), of which 11.25 square miles (29.14 km2) (or 98.37%) is land and 0.186 square miles (0.4...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$77,224 to $116,686
Wheaton, Illinois area prices
were up 0.8% from a year ago

Outbound Contact Center Manager in Austin, TX
Monitor key metrics for individual team members and hold them accountable.
August 14, 2019
Provide feedback and enforce best practices across the workflow.
October 19, 2019
Manage capacity by distributing tasks to ensure SLA adherence.
November 26, 2019