Outbound Contact Center Supervisor jobs in the United States

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2021 Salary.com)

Technical Assistance Center Supervisor (Topeka)
  • Mercury Broadband
  • Topeka, KS
  • Mercury Broadband is seeking a Technical Assistance Center Supervisor to assist in leading the team ... contact the Human Resources Department.
  • 1 hour ago

Team Lead - Mortgage Contact Center - Collections Team
  • Sourcepoint
  • Las Vegas, NV
  • Mortgage Call Center Team Lead - Las Vegas, NV Sourcepoint is a premier provider of the mortgage ... supervisor.
  • 15 hours ago

Outbound Call Center Representative
  • Nelson Staffing
  • Rancho Cordova, CA
  • Outbound Call Center Agent Location: Rancho Cordova Pay: $17.00 hourly, plus monthly uncapped ... Must have a quiet, distraction-free 'Work From Home' area For more information, contact Kelly at ...
  • 20 hours ago

Customer Support Specialist, Small Call Center
  • Precor
  • Woodinville, WA
  • The Customer Support Specialist reports to a Customer Support Supervisor and works under general ... Utilize standard processes to ensure consistent quality with inbound and outbound customer e-mails ...
  • 2 days ago

Distribution Center Supervisor
  • FleetPride
  • Visalia, CA
  • Directly supervises warehouse employees in the distribution center. Carries out supervisor ... Creates detailed schedule timelines to ensure all inbound and outbound shipments meet ...
  • 2 days ago

Member Contact Center Member Service Representative II
  • America's Credit Union
  • DuPont, WA
  • This position will assist in any area as directed by Management or department supervisor in a relief capacity. This position reports to the Member Contact Center Manager. Principal Accountabilities ...
  • 4 days ago

Supervisor of Respiratory Therapy
  • Los Robles Regional Medical Center
  • Thousand Oaks, CA
  • Los Robles Hospital and Medical Center Los Robles Health System is a licensed 382-bed acute care ... For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 ...
  • 5 days ago

RN Admin Supervisor - Occasional Part-time - Days - INTEGRIS Baptist Medical Center - Oklahoma C...
  • Vivian Health
  • Oklahoma City, OK
  • Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this ... The RN Administrative Supervisor responsibilities include, but are not limited to, the following
  • 6 days ago

Income Estimation for Outbound Contact Center Supervisor jobs
$39,677 to $60,487