Outbound Contact Center Supervisor jobs in Aiken, SC

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

24 Outbound Contact Center Supervisor jobs found in Aiken, SC area

Aiken is the largest city in and the county seat of Aiken County, in the western portion of the state of South Carolina, United States. With Augusta, Georgia, it is one of the two largest cities of the Central Savannah River Area. It is part of the Augusta-Richmond County Metropolitan Statistical Area. Founded in 1835, it was named after William Aiken, the president of the South Carolina Railroad. It became part of Aiken County when the county was formed in 1871 from parts of Orangeburg, Lexington, Edgefield, and Barnwell counties. Aiken is home to the University of South Carolina Aiken. The p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$36,000 to $54,875
Aiken, South Carolina area prices
were up 1.5% from a year ago

Outbound Contact Center Supervisor in Indianapolis, IN
Responds to escalated customer issues in an appropriate, professional manner striving to resolve the issue to the customer's satisfaction while ensuring the company's best interests.
August 10, 2019
Manage daily operation of contact center to include the development, analyses and implementation of company directives.
September 14, 2019
Creates and maintains a high quality work environment.
February 02, 2020