Outbound Contact Center Supervisor jobs in Iowa

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Telecommunication Sales - Call Center
  • Infinity Contact Inc
  • Rapids, IA FULL_TIME
  • Pay: $18 / Hour commission

    Shift: Monday through Friday 8:00 am - 4:30 pm CDT


    Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities.


    Why Work for Infinity?

    • We offer a blend of competitive hourly base pay commission
    • We offer paid time off for vacation, personal and sick days; along with 7 paid holidays
    • Retirement 401(k) match after 6-months of employment. 100% vested immediately
    • Partnered with best-in-class Blue Cross Blue Shield Health Benefits, eligible for full time employees
    • Professional development and career pathing opportunities available – we promote from within
    • Our award-winning training program starts day 1 and will be there to support you as you grow
    • We have a strong 10X culture that we certify all team members on
    • Named one of the Coolest Places to Work by Corridor Business Journal

    The Role:


    Infinity is extremely excited to partner and grow with an industry leader in telecommunications and fiberoptic internet service. Our client has a laser focus to double its market share in the SMB space over the next two years. This is an incredibly opportune time to join a fast paced, rapidly growing sales program in an environment where your success is directly proportionate to your drive, willingness to learn and ability to have fun in the process. We are seeking highly motivated and driven sales professionals with experience in telecommunications and/or SMB sales.


    Responsibilities:

    • Representing a large, regional telecom provider in an outbound acquisition sales role
    • Selling voice and internet services to businesses that currently use another provider/competitor
    • Conduct a needs analysis and uncover areas where our product can assist their business
    • Create a strong, consultative relationship with decision-makers and influencers
    • Contact customers to establish needs and qualify for right-fit criteria

    Ideal Qualifications:

    • All work experiences welcomed thanks to our award-winning training program
    • 6 months of call center experience preferred
    • 1 year of acquisition sales required, 3 years or more preferred
    • Ability to maintain broad knowledge of client products and services
    • Internet navigation and applications skills
    • Think quick and rebuttal objections
    • Passion for delivering exceptional customer experiences by executing with energy and excellence
    • Ability to analyze, interpret and address client needs
    • Ability to adapt and work in a fast-paced team environment

    www.infinitydelivers.com






    Compensation details: 18-18 Hourly Wage



    PI6989b6352e66-25401-33762619


    About the Company:
    Infinity Contact Inc



  • 12 Days Ago

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Billing Supervisor
  • Contact Government Services, LLC
  • Rapids, IA FULL_TIME
  • Billing Supervisor Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Billing Specialist to join our team supporting our mission. This position will entail a wide range of du...
  • 25 Days Ago

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Contact Center Representative I
  • Veridian Credit Union
  • Waterloo, IA FULL_TIME
  • Under general supervision and in compliance with established policies and procedures, the Contact Center Representative I is responsible for providing superior member service by conducting transaction...
  • 12 Days Ago

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Contact Center Representative
  • Athene
  • Des Moines, IA FULL_TIME
  • We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of i...
  • 2 Days Ago

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Contact Center Representative
  • Robert Half
  • Urbandale, IA OTHER
  • Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for. If you're looking for work as a Customer Service Representative and are ...
  • 7 Days Ago

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Contact Center Representative
  • Greater Iowa Credit Union
  • Des Moines, IA FULL_TIME
  • Greater Iowa Credit Union is seeking a Contact Center Representative to assist members, vendors and potential members with their telephone requests. This includes duties associated with teller transac...
  • 1 Month Ago

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Contact Center Supervisor
  • Solis Mammography/ Washington Radiology
  • Fort Worth, TX
  • At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion ...
  • 4/19/2024 12:00:00 AM

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Contact Center Supervisor - PM Shift
  • Fox Service Company
  • Maitland, FL
  • Southern HVAC is seeking a PM Shift Contact Center Supervisor to join our Maitland, FL team! Southern HVAC is a leading ...
  • 4/19/2024 12:00:00 AM

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Contact Center Supervisor, Customer Sales & Service
  • See's Candies Inc
  • **Job Details** **Contact Center Supervisor, Customer Sales & Service - (CCSCSS)** This details all the information abou...
  • 4/19/2024 12:00:00 AM

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Receptionist
  • ROCS Grad Staffing
  • Rockville, MD
  • PRINCIPAL DUTIES AND RESPONSIBILITIES Answer incoming phone calls and operate telephone console to screen and route call...
  • 4/19/2024 12:00:00 AM

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WebEx Contact Center Senior Voice Engineer
  • BigRio
  • Akron, OH
  • Job Title- WebEx Contact Center Senior Voice Engineer Location- Hybrid -Akron, Ohio (Onsite- twice in a week) Duration- ...
  • 4/18/2024 12:00:00 AM

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Bank Contact Center Supervisor
  • State Bank of India (California)
  • Los Angeles, CA
  • Job Description Job Description Our Headquarters located in Downtown Los Angeles is seeking a Contact Center Supervisor ...
  • 4/16/2024 12:00:00 AM

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Customer Care Center Call Specialist I - Part Time
  • Scopeair
  • Newark, NJ
  • ** Customer Care Center Call Specialist I - Part Time** **Job Category****:** Operations **Requisition Number****:** CUS...
  • 4/16/2024 12:00:00 AM

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Marshfield Customer Care Operations Manager
  • Mason Companies, Inc.
  • **Marshfield Customer Care Operations Manager** Marshfield Office, 3200 S Central Ave Suite 2A, Marshfield, Wisconsin, U...
  • 4/16/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$38,921 to $59,339

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020