Outbound Contact Center Supervisor jobs in Indiana

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2020 Salary.com)

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eCommerce Distribution Supervisor
  • Pro Talent Group
  • Batesville, IN
  • ... Outbound FC Operations; * Experience in the eCommerce Distribution Industry * Set and clarify ... Able to work in a fulfillment center environment that may be noisy, walking and standing for long ...
  • 23 hours ago

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Assistant Team Leader I
  • Diverse Staffing, Inc
  • Columbus, IN
  • ... be asked to assist the supervisor in coordinating the activities of team members in the ... contact us for an interview at: Columbus, IN Recruiting Center Address: 3042 State St. Columbus, IN ...
  • yesterday

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(Work From Home) Lead Generator ASAP HIRE
  • Aerotek
  • Indianapolis, IN
  • The Lead Generator is the first point of contact involved with the sales process. The lead ... Interactions include making outbound calls to customers who have shown interest in purchasing life ...
  • 3 days ago

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Sales Specialist (Inside Response)
  • SelectQuote
  • South Bend, IN
  • When required this position may also assist with outbound campaigns. * Execute transfer of ... Preferred 1 year or more experience working in a contact center environment * Previous work ...
  • 4 days ago

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Sales Specialist (Inside Response)
  • SelectQuote
  • Indianapolis, IN
  • When required this position may also assist with outbound campaigns. * Execute transfer of ... Preferred 1 year or more experience working in a contact center environment * Previous work ...
  • 4 days ago

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$38,190 to $58,221

Outbound Contact Center Supervisor in Indianapolis, IN
Creates and maintains a high quality work environment.
June 25, 2020
Responds to escalated customer issues in an appropriate, professional manner striving to resolve the issue to the customer's satisfaction while ensuring the company's best interests.
May 26, 2020
Manage daily operation of contact center to include the development, analyses and implementation of company directives.
November 04, 2019