Outpatient Care Coordinator jobs in Mesa, AZ

This is where you change your story…

At Meadows we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

Meadows Behavioral Health is a leader in the behavioral health industry.  We offer a range of specialized programs including residential, outpatient and virtual treatment.  We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders.  We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field.  Our approach is different and success stories from our patients are the proof.

Who are you?

Are you compassionate, innovative and have a passion to make an impact?  Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.

Job Summary:

Provides assistance to the Director of Outpatient Services in the ongoing operations of the Outpatient Services Program by implementation of policies and procedures, program handbooks. Provides coordination between Meadows intake, inpatient programs, Compliance Dept. & Business Office. Assist the Director of Outpatient Services in deployment of the program.

Primary Responsibilities of the Outpatient Office Manager Position (include but are not limited to):

• Assist in the creation and maintenance of an operational handbook to include patient orientation to the program.
• Collection and organization of data used in developing performance improvement plans as necessary.
• In conjunction with the Compliance Department, oversees the creation and maintenance of policies and procedures that are in compliance with company policy and State and Joint Commission regulations.
• As assigned by Corporate Compliance, may function as Safety Officer insuring compliance with all Risk and Safety policies as well as State and Joint Commission regulations.
• Coordinate all Administrative activities, including scheduling of all activities and therapies and provides daily supervision to any administrative clerical staff.
• Coordinates on-boarding and off-boarding of new staff as well as personnel file maintenance with Corporate Human Resources.
• Coordinates with the Business Office to ensure prompt and accurate posting of charges and collection of payments due.

Education, Skills, and Requirements:

• High School Diploma or General Education Diploma (GED) required. Bachelor’s Degree in healthcare related Field preferred.
• Two years of administrative / clerical support experience required.
• Minimum of two years’ experience in behavioral health field preferred.
• Prefer experience working with specialty services (Trauma, Chemical Dependency, Eating Disorders) in an Outpatient Setting.
• Ability to provide excellent service to internal and external customers.
• Ability to effectively listen, process received information, and express ideas both orally and in writing. Must be able to read, write and speak English.
• Ability to initiate action and take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.
• Ability to understand and comply with government, regulatory, and company rules.
• Ability to record, report, and maintain confidentiality of information and respond to requests for information.
• Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.