Outpatient Clinic Manager manages the day-to-day operations of an outpatient clinic/care center. Responsible for ensuring that high quality patient care is given and that there is economical and efficient performance. Being an Outpatient Clinic Manager monitors patient volumes, quality of care, and performance of staff to identify areas for improvement. Requires a bachelor's degree. Additionally, Outpatient Clinic Manager typically reports to a head of a unit/department. The Outpatient Clinic Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Outpatient Clinic Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Position Description:
The Clinic Care Manager will support and assist the providers with the daily tasks related to this position. These tasks include coordination of services for patients, management of specialty referrals and support of patients in care and identifying relevant resources. The Clinic Care Manager will assist with the collaboration and outreach to outside providers to provide seamless transitions of care, assist in providing patient education and assisting with access to applicable resources. The Clinic Care Manager works to promote timely access to needed care, comprehensive and continuity of care, and the enhancement of patient well-being. The Clinic Care Manager is a blended position which will require a balance of administrative support duties along with having a working knowledge of Medical Assistant duties.
Position Qualifications:
Position Responsibilities and Essential Functions:
o Schedule patient appointments
o Draw and prepare blood/bodily fluids for laboratory tests and send outs
o Enter patient information into EHR
o Consult with providers, as appropriate, to collaborate in patient care and performance improvement activities
Refer to provider any patient whose health status has declined. Follow-up on the referral
Other Duties: