Parking Supervisor jobs in Anaheim, CA

Description

• Experience in parking/traffic management
• Experience in direct & indirect supervision of staff
• Experience in Progressive Discipline procedures, or similar
• Experience in budgeting, historical, and financial analysis
• Ability to exercise good judgment, excel within a high functioning team atmosphere, and professionalism
• Excellent organization, multi-tasking, and time management skills

Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

Plan, prioritize, assign, supervise, review, and participate in the work of staff responsible for providing parking services and activities within the assigned section of Parking Operations for the Anaheim Convention Center within the Convention/Sports and Entertainment Department.

Review, monitor, and adjust staffing levels to accommodate the parking needs of scheduled events; account for all staff hours; create parking lot hours; ensure that time sheets and financial documents submitted are complete and accurate.

Participate in development and implementation of procedures and/or responsibilities in regards to members of the Parking Department and their individual job requirements, including Parking Attendants, Parking Cashiers, & Parking Operational Leads.

Serve as liaison to clients, contractors, vendors, committees, management level employees and line-level staff for various parking, traffic, dock management, and Convention Center operational needs.

Be on-call beyond standard business hours to respond to various emergency situations for both staffing operational needs and event operational needs. Inclusive of evenings, weekends, and holidays as mandated by the various event schedules and operational needs.

Participate in the selection of part time parking staff; create and/or coordinate staff training; work with employees to correct deficiencies; implement and participate in progressive discipline procedures.

This position assigns staff to review and prepare VIP entrance needs; create and maintain event parking passes.

Monitor and maintain parking entry equipment by periodically inspecting and troubleshooting equipment malfunctions; contact relevant equipment vendors to repair equipment as needed.

Meet and coordinate with Anaheim Police Department (APD), Anaheim Traffic Management Center (TMC), local hotels, Disney, and other overflow parking facilities and lots in order to develop, coordinate, and implement traffic and parking plans for Anaheim Resort area events; and adjust plans and equipment as needed to maintain best street traffic flow and most convenient guest parking available; must be able to adjust mid-operation as needed based on event needs.

Determine and recommend traffic control and parking needs; including the use of overhead traffic signage, parking lot opening/closing times, and overflow parking needs.

Assist in the development of truck-marshalling plans for event managers and decorators; meet with all involved parties to ensure accurate communication and implementation.

Manage daily accounting responsibilities by monitoring the parking vault (as needed), creating and reconciling Toll Reports, assisting with variance reporting, checking and balancing credit card machines, depositing monies (as needed), and maintaining records (as needed) and files.

Prepare Order and equipment supply form for approval and monitor section purchases and purchase orders.

Assist Parking Manager in the preparation of the program budget; submit budget recommendations; monitor expenditures based on budget expectations provided.

Perform related duties and responsibilities as required.

Qualifications

Experience and Education: Four (4) years of professional parking operation and/or traffic management supervisory experience, supplemented by completion of the twelfth grade and college level course work in business administration, public administration, facilities management, traffic/transportation management, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.

Knowledge of:

• Knowledge of basic parking lot operations, traffic control and direction, and services relating to parking lot Programs/services
• Knowledge of principles and practices of personnel management, scheduling, and training related to event parking needs
• Knowledge of Progressive Discipline Procedures
• Knowledge of transportation policy, parking ordinances, and public safety
• Knowledge of public administration and general business practices
• Knowledge of contracts, accounting, and budgeting principles and administration to assist the Parking Manager
• Knowledge of Cashier reconciliation procedures; including the handling of money (as needed)
• Knowledge of project management principles and the ability to coordinate projects
• Knowledge of standard computer applications such as word processing, spreadsheet, excel, and email
• Knowledge of parking entry equipment and mechanics
• Knowledge of record keeping, letter writing, and basic report preparation
• Knowledge of effective team management practices

• Ability to effectively supervise, lead, and train employees
• Ability to recommend and implement goals, objectives, policies, and procedures
• Ability to maintain accurate and complete records, files, and work schedules
• Ability to prepare performance evaluations and implement progressive discipline procedure
• Ability to troubleshoot and maintain parking entry and other computer related programs
• Ability to remain calm and professional during difficult and/or emergency situations
• Ability to ensure efficient and safe parking operations and environments for guests and staff
• Ability to exercise sound judgment to be able to make decisions with broad impact efficiently and effectively
• Ability to plan and organize work, manage priorities, and accomplish goals in a timely manner
• Ability to communicate effectively both orally and in writing; including creating clear, accurate, and concise reports
• Ability to perform basic math and arithmetic computations
• Ability to establish and maintain effective working relationships with those contacted in the normal course of a work day
• Ability to foster workplace collaboration and connection within your team
• Ability to be on-call beyond standard business hours to include weekends, nights, and/or holidays as event needs require
• Ability to be honest, maintain integrity, and responsibly manage City Resources
• Ability to create an effective high functioning operational team by action and results

Supplemental Information

The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time

For additional information about the City's benefits, visit: www.myanaheimbenefits.com

RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.

To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates