Parking Supervisor jobs in Indianapolis, IN

Description

Company: Parking Management Company - PMC
Job Title: Commercial Parking Manager
Position Type: Salary
Pay: Salary Bonus Opportunities

Parking Management Company is currently seeking an experienced Commercial Parking Manager to join our team. If you are a customer service professional looking to advance your career and want to work for a well-established parking services company that values its employees, we encourage you to apply. The ideal candidate should have knowledge of the self-parking industry, including experience in self-parking operations such as surface lots, garage management, and retail parking, as well as valet management. A self-motivated individual with a positive attitude and excellent verbal and written communication skills will fit well in our entrepreneurial environment.
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Commercial Parking Manager Duties:

• Schedule staff according to business forecasts, payroll budget guidelines, and productivity requirements.
• Oversee performance reviews, training, and development of all staff to achieve service quality standards.
• Manage all aspects of self-parking operations, including guest interaction and shift coverage.
• Maintain supplies and inventories on an as-needed basis or at a minimum monthly par.
• Motivate Attendant team members and establish a productive working environment at each location.
• Ensure guest satisfaction and respond to those guests who require follow-up.
• Create awareness of guest satisfaction and the significance of the service impact on guests. Use guest responses as tools for both motivation and accountability.
• Utilize guest satisfaction to create motivational goals within each location.
• Analyze reports and communicate information to staff and appropriate locations.
• Maintain correct procedures for accounting, ticket control, and handling of all parking and financial transactions.
• Implement procedures for the security of monies, guest and team member security, and emergency procedures.
• Respond quickly to guest requests or complaints in a friendly manner, taking appropriate action to resolve matters. Follow up to ensure complete guest satisfaction.
• Work closely with all client departments to ensure groups and special functions are handled smoothly.
• Coordinate training efforts and continually assess the progress of all staff in technical and service excellence skills.

Qualifications

Requirements and Experience:

• Travel: 15-50% (to be determined)
• Proficiency with Microsoft Office (Outlook, PowerPoint, Word, and Excel)
• Minimum 5 years of hospitality, healthcare, or parking industry experience, OR a bachelor’s degree in business administration or a related discipline, AND a minimum of 3 years of experience in sales.
• Exceptional communication skills, both written and verbal.
• Strong team-building skills and the ability to motivate others.
• Team-player mindset and willingness to collaborate.
• Willingness to take responsibility and act independently when necessary.
• Valid in-state driver's license with a clean driving record. Ability to pass PMC's background check.
• Use of personal cell phones may be required for work purposes.
• This list may not be all inclusive

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Available Shifts:
PMC provides flexible scheduling options, accommodating full-time, part-time, and seasonal work. Operating 24/7 allows us to tailor shifts to your availability. Ideal for retired individuals, semi-retired individuals, stay-at-home parents, and college students.
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How to Apply:
If this opportunity resonates with your skills and interests, take the next step and apply today. Fill out our quick mobile-friendly application to initiate the process. We look forward to hearing from you!
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Ready to elevate your experience in valet parking? Click "Apply Now" and let's start a conversation! We're excited to welcome the next member into our PMC family.
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About Parking Management Company (PMC):
PMC is a rapidly growing player in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission revolves around building robust client relationships through the highest standards of customer service.
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For more information and to explore open positions, visit JoinPMC.com and ParkingMgt.com.
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EEO/ADA:
Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990. PMC is an equal opportunity employer that values diversity in the workplace. We encourage candidates from all backgrounds to apply.
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Note:
This job description intends to convey essential information about the position and is not an exhaustive list of associated skills, efforts, duties, responsibilities, or working conditions. The description will be periodically reviewed as duties change with business necessity, and essential and marginal job functions are subject to modification.