Parts Manager jobs in Brockton, MA

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for a Parts Manager to join our family and embark on a fulfilling career path while upholding our core values.  

Our Core Values:

• Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.
• Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.
• Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.
• Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.

What We Offer:

• Competitive daily compensation with wages on demand
• Enjoy Sundays off for quality family time and a better work-life balance
• Access to the latest automotive technology in a family-oriented environment
• Comprehensive paid training to help you succeed and grow within our family
• Opportunities for rapid career advancement within our tight-knit team
• 401K plan with matching options to secure your family's future
• Paid vacation and holidays to cherish moments with your loved ones
• Health and dental insurance to protect your family's well-being

Responsibilities: 

• Forecasts goals and objectives for the department and strives to meet them.  Prepares and administers an annual operating budget for the parts department.
• Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
• Maintains a balance inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
• Establishes individual parts inventory levels and balances them for maximum turnover.  Monitors and adjusts inventory to minimize obsolescence. 
• Monitor daily reports such as DOC and sales productivity.  Analyzes sales, expenses, and inventory monthly to maintain profit goals.  Attend manager meetings and hold department meetings to discuss.
• Coordinate a prompt, efficient, and timely flow of paperwork.  Directs shipping and receiving efforts to ensure timely processing.
• Develops, enforces, and monitor guidelines for working with customers to ensure maximum customer satisfaction.  Handles customer complaints immediately and according to the dealership’s guidelines.  
• Works with service manager to ensure a timely turnaround of parts needed for internal jobs.

Qualifications: 

• Outgoing and friendly personality
• Excellent customer service skills
• Self-motivated and eager to learn in a tech-driven environment
• Strong communication skills
• Must have at least 3 years’ experience as Parts Manager 

Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!