Parts Manager supports the parts department with technical, procedural, inventory control, and parts exchange support. Manages material and parts in accordance with production schedules and commitments. Being a Parts Manager monitors and troubleshoots all backorders and communicates and provides technical assistance to parts sales, customers, and branches. Monitors the parts inventory database and places orders as needed. Additionally, Parts Manager reviews progress reports on schedule status, parts usage, and inventory and makes necessary adjustments. Requires a bachelor's degree. Typically reports to a director. The Parts Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Parts Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Title: Parts Manager
Duties:
- Manage and oversee the parts department, including inventory control, stocking, and ordering
- Ensure timely delivery of parts to customers and service technicians
- Maintain accurate records of all parts transactions according to company policy
- Develop and maintain relationships with vendors and suppliers
- Provide excellent customer service by answering phone calls, emails, and in-person inquiries in a professional manner
- Train and supervise parts department staff
- Create and implement marketing strategies to increase parts sales
Qualifications:
Requirements:
- Strong time management and organizational skills
- Knowledge of the market for automotive or machinery parts
- Administrative skills, including record keeping and report generation
- Excellent phone etiquette and communication skills
- Ability to manage stock levels to ensure adequate inventory without overstocking
If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Benefits:
Experience level:
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Work Location: In person
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