Parts Manager supports the parts department with technical, procedural, inventory control, and parts exchange support. Manages material and parts in accordance with production schedules and commitments. Being a Parts Manager monitors and troubleshoots all backorders and communicates and provides technical assistance to parts sales, customers, and branches. Monitors the parts inventory database and places orders as needed. Additionally, Parts Manager reviews progress reports on schedule status, parts usage, and inventory and makes necessary adjustments. Requires a bachelor's degree. Typically reports to a director. The Parts Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Parts Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
Promotes and merchandises parts and accessories in conjunction with other store locations
Executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Submits all parts warranty and return claims within the required time frame to receive maximum credit
Maximizes use of all order discount programs to achieve management stock order goals
Ensures all department tools, and equipment are in good working order
Experience, Education, Skills and Knowledge:
1 years experience in Parts Department operations
Experience leading others
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Basic understanding of financial principles relative to Parts Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience
Job Type: Full-time
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Experience:
License/Certification:
Work Location: In person
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