Patient Accounts Director jobs in San Diego, CA

Remote, US-based

Overview:

For over 14 years, 85SIXTY has been helping clients transform the way they reach, acquire and engage with their customers through an integrated combination of data, technology, cross-channel strategies, and creative thinking. Some might call us a full-service digital consultancy, but we like to think of ourselves as a partner that can both drive strategy and orchestrate delivery. Founded in 2010 by a veteran in retail, eCommerce, and digital, 85SIXTY was built around a consultative, high-touch approach that allows us to work across a broad spectrum of areas to increase our value to our customers. We are supporting today’s forward-thinking brands in their journey towards growth, whether that be financially, operationally and/or strategically. Solving whatever is thrown our way and translating it into simple solutions is at the core of 85SIXTY. We are looking for team members who fit that ethos.

Do you ski or snowboard? Do you excel in bringing strategic alignment and activation plans to life? Can you hold your own in business conversations both within the conference room and on the slopes? 

85SIXTY is looking for an experienced Associate Account Director with a background in performance media to work on clients in the winter sports and travel industry. Hands-on experience with media, analytics, and reporting is highly advantageous for this position. The Associate Account Director will serve as the primary point of contact between the agency and our clients, guiding and coordinating activities between our internal teams and clients. This is not a sales position. This role goes beyond managing tasks and projects. It is a hands-on strategic account management role that will work under the guidance of an Account Director. 

The right candidate will not only have demonstrated marketing skills but will be a highly motivated, team-player capable of learning new tasks, and extremely organized. This role will work across service areas including paid media, social media, analytics, content & creative, SEO, and email. You should be very comfortable pulling reports, working with data, and interpreting information in the interest of continual improvement. You will also oversee and mentor Account Strategists while assuring the highest quality of work is delivered to the clients that they manage.

Responsibilities:

Account Management:

• Day-to-day interface between clients and the agency.
• Lead regular client presentations, calls, and strategic discussions. 
• Build a strong working and personal relationship with client contacts.
• Direct and oversee the development of cross-agency integrated marketing programs.
  • Spearheads the process from strategy to implementation to reporting.
• Define and develop KPIs for project success with clients.
• Partner with internal teams and external partners to communicate client objectives and develop strategic solutions.
• Effectively execute the marketing programs including written communication of changes and updates to all teams.
• Oversee client budgets, pacing, and billing.
• Expertly present complex reports, ideas, and concepts to clients in formal and informal settings.
• Work closely with internal team members to construct custom views of business data that will allow for detailed insights and actionable takeaways within client reports.
• Thoroughly understand the client’s business/brand, competitive environment, industry trends, and overall marketing plans/goals. 
• Oversee the quality of all work provided to clients ensuring it stays on brand.
• Provide support across analytics and other reporting, testing and QA, and vendor selection and management.

Team Management:

• Oversee and mentor Account Strategists and Account Coordinators on the account team.
• Help teach and develop hard and soft skill sets across the account team.
• Review reporting dashboards with Account Strategists to outline any trends and provide recommendations

Desired Qualifications:

• 7 years of experience in account management, marketing, and/or media.
• A bachelor’s in marketing, business, or related discipline.
• Passionate about winter sports - ski or snowboard experience.
• A team player.
• Experience with digital media including Paid Search, Paid Social, and multi-tactic Programmatic.
• Able to demonstrate and speak to digital performance marketing - manage paid media against performance targets (ROAS, CPA).
• Demonstrated skill with web analytics tools including Google Analytics and/or Adobe Analytics.
  • Experienced in Adobe Analytics is strongly advantageous.
• Customer-facing experience, presenting and advising on performance metrics and optimizations.
• A high degree of accuracy is required in all aspects of this job including a proven ability to manage budgets in a strategic fashion to achieve clients’ business objectives.
• Sound judgment and interpersonal skills with excellent public speaking skills and experience.
• Should be highly proficient in Google Slides and Sheets.
• Highly skilled with data manipulation and visualization including Excel.
• Ability to develop strong relationships internally and externally by gaining trust and delivering on expectations.
• Extremely motivated, ready to learn new skills, and comfortable in a high-paced environment working across multiple clients.

Benefits:

• Competitive salary and benefits package.
• Medical, Dental, Vision
• Life/AD&D
• FSA - Health/Dependent Care
• Voluntary Life/AD&D
• Retirement Plan
• FTO - Flexible Time Off
• Paid Holidays Annually: 14
• Opportunities for professional development and growth.
• Collaborative and dynamic work environment.
• Contribution to impactful and innovative projects in the digital space.

Compensation Disclaimer:

Compensation Range: $95,000 - $105,000 annually. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to job-related knowledge, level of relevant experience, education, skills and geographic location (to account for comparative cost of living). 85SIXTY reserves the right to modify this pay range at any time.

EEO Statement:

85SIXTY is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Fake Job Postings Statement:

Please be aware of fictitious job postings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. 85SIXTY does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. If you have any doubts about the authenticity of any messaging behalf of 85SIXTY, please send us an email at HR@85SIXTY.com before taking any further action in relation to the correspondence, recruitment or hiring process. All genuine job openings will be posted on our careers page at https://85sixty.rippling-ats.com/. 

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