Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering preauthorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.
About Fairbanks Memorial HospitalFairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
High school diploma/GED or equivalent working knowledge.The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills.Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports.PREFERRED QUALIFICATIONSAdditional related education and/or experience preferred.
Foundation Health Partners is an EEO/AAP employer;qqualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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