Patient Experience Manager jobs in Minnesota
Recently Added Patient Experience Manager jobs
Patient Advocate
- Elevate Patient Financial Solutions
-
Duluth, MN
FULL_TIME
-
Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be Hybrid onsite in Duluth, MN and Remote Work from Home. Must reside in the Duluth, MN area.The Full-Time schedule for this role will be Monday-Friday 8:00am -4:30pm.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
Essential Duties and Responsibilities
Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.- Complete the appropriate applications and following through until approved
- Detailed, accurate and timely documentation in applicable Company programs and the hospital systems on all cases worked
- Provide exceptional customer service skills at all times
- Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
- Maintain assigned work queue of patient accounts
- Collaborate with hospital staff, case managers, social workers, financial counselors
- Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
- Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
- Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
- Request home visits as needed to acquire documentation
- As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
- Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
- Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.- Some college coursework preferred
- Prior hospital experience preferred
- Adaptability when dealing with constantly changing processes, computer systems and government programs
- Professional experience working with state and federal programs
- Critical thinking skills
- Ability to maneuver throughout the hospital and patients’ rooms.
- Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
- Effectively communicate both orally and written, to a variety of individuals
- Ability to multitask and ability to function in a fast-paced environment
Benefits:
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.- Medical, Dental & Vision Insurance
- 401K (100% match for the first 3% & 50% match for the next 2%)
- 15 days of PTO
- 7 paid Holidays
- 2 Floating holidays
- 1 Elevate Day (floating holiday)
- Pet Insurance
- Employee referral bonus program
- Teamwork: We believe in teamwork and having fun together
- Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer - 1 Month Ago
Bilingual Patient Advocate
- Elevate Patient Financial Solutions
-
Minneapolis, MN
FULL_TIME
- Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite in Minneapolis, MN. The Full-Time schedule for th...
- 1 Month Ago
Patient Experience Specialist - Bilingual
- Open Door Health Center
-
Mankato, MN
FULL_TIME
- Job Summary: The Patient Experience Specialist (PES) - Bilingual is responsible for managing all phases of the patient encounter: scheduling, check-in and check-out processes. The PES works in a team ...
- 1 Day Ago
Appointment Scheduler- Patient Experience Center
- Minnesota Urology P.A.
-
Woodbury, MN
FULL_TIME
- MN Urology is currently seeking a full time Appointment Scheduler (Hybrid) in our Woodbury clinic. Monday-Friday Regular Daytime Hours, No Evenings, No Weekends, No Holidays! Minnesota Urology is the ...
- 14 Days Ago
Technology Support Patient Experience Advocate
- Midi Health
-
Virginia, MN
FULL_TIME
- About Midi Health Midi is on a mission to bring compassionate, high quality medical care to women 40 , and to offer a new standard of care for women in midlife. Midi Health is the only comprehensive v...
- 2 Months Ago
Named Account Manager
- Candidate Experience site
-
Finland, MN
FULL_TIME
- Named Account Manager Objective: In this key role, you will manage and drive direct sales engagements into a set of Named Accounts within strategic Partners. Your focus will be to create and implement...
- 2 Days Ago
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Licensed Esthetician
- Rewind Health and Wellness by Sharicom Health
-
Lexington, KY
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Travel Nurse RN - Med/Surg - $1,848 to $2,049 per week in Geneva, NY
- Travelnursesource
-
Geneva, NY
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Registered Nurse RN, Cardiac Telemetry / Adult Inpatient
- Mercy Health System
-
Rockford, IL
- Overview Registered Nurse RN Hospital, Adult Inpatient / Cardiac Telemetry Unit Provides compassionate, culturally sensi...
- 4/19/2024 12:00:00 AM
Patient Experience Manager
- KOVACH EYE INSTITUTE
-
Elmhurst, IL
- At Kovach Eye Institute, our mission is to provide the finest and most advanced vision correction and visual health avai...
- 4/17/2024 12:00:00 AM
Dental Office Manager
- Delta Bay Dental Group
-
Brentwood, CA
- About Us: Delta Bay Dental Group is a thriving and patient-focused dental practice committed to delivering exceptional o...
- 4/16/2024 12:00:00 AM
DIETITIAN, REGISTERED
- The Brookdale Hospital Medical Center
-
Brooklyn, NY
- Overview: The dietitian plans and delivers nutritional care to patients according to up to date clinical standards and j...
- 4/16/2024 12:00:00 AM
Clinic Director
- Team Rehabilitation Physical Therapy
-
Madison, WI
- Summary: The Clinic Director for Team Rehabilitation is a unique model for the Physical Therapist who wants to have owne...
- 4/16/2024 12:00:00 AM
Director of Physical Therapy
- Concentra
-
Corpus Christi, TX
- ** SIGN ON BONUS AVAILABLE** Are you ready to take your career to new heights? At Concentra, you will be a vital member ...
- 4/16/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Experience Manager jobs
$77,725 to $120,698
Most Popular Cities in Minnesota for Patient Experience Manager Jobs
What does a Patient Experience Manager do?
Patient Experience Manager
Serves as a resource and advisor to department staff and hospital leaders regarding project management including in the areas of patient experience and change management and including relevant tools and practices.
March 26, 2022
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize.
March 26, 2022
Collaborates with internal & external experts to implement evidence-based Service Excellence / Patient Experience tools and processes throughout acute care hospitals.
March 22, 2022
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
February 14, 2022
Develops, coordinates, implements and evaluates content related to patient experience programs offered across the organization to all personnel, leadership as well as front line staff in clinical and administrative settings.
January 08, 2022
Collaborate with leadership and medical staff to develop and implement strategic initiatives, identifying and establishing long-and short-term priorities that improve the patient, provider and team member experience.
October 27, 2021