Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Founded in 1877, Philander Smith College (PSC) is one of the fastest growing historically black colleges in the nation.
PSC is seeking applications for a Director of Alumni Relations.
The Director of Alumni Relations is responsible for the development and implementation of a comprehensive program of activities designed to strategically inform and engage alumni about activities and opportunities at Philander Smith College in order to cultivate and maintain their involvement with the College.
RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED QUALIFICATIONS
Bachelor’s Degree with a minimum of 5 years of relevant professional experience.
Philander Smith College is an Affirmative Action/Equal Opportunity Employer. We welcome qualified applicants without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
Schedule:
Application Question(s):
Education:
Work Location: In person