Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
North Country HealthCare is transforming health care for rural Arizona as a Primary Care, Federally Qualified Teaching Health Center. We provide Family Medicine, Pediatrics, Obstetrics/Gynecology, Dental, Physical Therapy, and Behavioral Health services to the under-served population throughout northern Arizona. We believe in practicing integrative care in an inclusive culture. We treat some of the most vulnerable rural populations in the United States while supporting North Country's mission. We are proud of our Family Medicine Physician Residency, our medical education programs, and our passionate team.
**Must have night/weekend availability**
Description
We are looking to welcome an enthusiastic, high energy, dedicated, and self-motivated individual to our team! Work in an upbeat, positive atmosphere with a great team. You'll be on the front lines delivering exceptional care and service to our patients and their families. We are seeking a team member who is warm, friendly, courteous and is a fast learner. We are willing to train and mentor, no experience necessary.
Duties:
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Compensation
Starting at $18.56/hr DOE
North Country HealthCare is a VEVRAA Federal Contractor and Equal Opportunity Employer
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0 Patient Relations Director jobs found in Flagstaff, AZ area