Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Are you passionate about making a positive impact on people's lives? Do you excel in providing exceptional customer service and enjoy working in the healthcare field? If so, we want you to be part of our team at Caring Medical FL in sunny Fort Myers, Florida where patients travel from all over the world to receive unique and cutting-edge diagnostics and treatments.
About Us: At Caring Medical Florida we provide the highest level of patient care with a comprehensive diagnostic, treatment, and healing approach. We believe that the patient experience is a critical part of the healing process, and we are looking for a Patient Relations Specialist to help us maintain our commitment to excellence.
Responsibilities: As a Patient Relations Specialist, you will play a key role in ensuring our patients feel valued and well-cared for and are given the opportunity to receive care from our world renown providers.
Your responsibilities will include:
Requirements: To be successful in this role, you should possess:
Benefits: We offer a competitive compensation package including health insurance, profit-sharing, paid time off, a supportive and collaborative work environment, and the opportunity to be part of a healthcare team that genuinely cares about its patients and its team.
How to Apply: If you are excited about the opportunity to make a real difference in the lives of our patients and meet the requirements mentioned, please send your resume and a cover letter. We look forward to hearing from you!
Caring Medical Florida is a non-mandate office. To learn more about our office please see our Caring Medical YouTube channel and review our Caring Medical. Com website.
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