Patient Relations Director jobs in Phoenix, AZ

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Director of Client Relations
  • Ernest Packaging Solutions
  • Phoenix, AZ FULL_TIME
  • Ernest is currently in search of a Director of Client Relations for our Phoenix, AZ territory. We are looking for talented individuals with a proven ability to motivate, manage, and develop and grow an outside sales force. This is a full-time position that offers a competitive base salary, bonuses, perks, along with benefits, and a wonderful company culture.

    The Director of Client Relations acts as the company’s consummate resource in achieving the long-term loyalty of our customers and managing all sales activities. This is accomplished through a combination of taking ownership of key account relationships and providing leadership, motivation, and direction to our sales force. Ultimately, this position is the focal point in our company’s long-term strategy to develop incremental GTM growth through in-depth selling with existing customers and through the acquisition of new customers.

    • Manage and oversee the company’s sales direction and functions, including development of sales techniques, approaches and measurement standards.
    • Strive to exceed the company’s sales objectives as to GTM production, GTM%, sales performance and customer loyalty.
    • Manage, support and cultivate the development and growth of the sales force.
    • Nurture the close working relationships with our valued supplier partners as it pertains to our core purpose.
    • Maximize account penetration via in-depth selling.
    • Ensure that the company’s sales force alerts senior management to any possible customer problems by immediately communicating complete and accurate information to all parties involved within the company.
    • Respond swiftly, thoroughly and effectively to customer crises to assure satisfactory resolution.
    • Conduct regularly scheduled reviews with the company’s sales force to discuss in-depth account reports, new opportunities, customer problems, competition, industry swings, new product information and introduction and organizational relationships.
    • Act as the point-person for all departments when sales-related issues arise.
    • Establish selling prices and approve deviations within company policy.
    • Support and assist in the implementation of all company policies including credit and collections policies.
    • Implement sales promotions, campaigns and sales contests.
    • Lead monthly sales meetings.

    Operational Responsibilities Include:

    • Develop and maintain a yearly business plan that includes programs for improving the profitability of the company.
    • Contributes to building a positive team spirit.
    • Inspires and motivates employees to perform at a high level.
    • Make recommendations to the company for better results, which should include better methods, systems and procedures.
    • Select, hire and train sales team.

    Requirements:

    • Previous B2B outside sales experience 
    • Previous experience managing an outside sales team 
    • Experience with relevant business development approach preferred
    • Industry experience not required 
    • Must have an active drivers license and an acceptable driving record 

     


    Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos:

    Ernest's Cardboard Guitar Strikes a Chord

    Moving Packaging Forward

  • Just Posted

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Director of Community Relations - The Park at Surprise
  • The Park at Surprise
  • Surprise, AZ FULL_TIME
  • We are seeking an enthusiastic sales & marketing leader to join us as the Director of Community Relations at The Park at Surprise! Full-time opportunity! SUN - THURS, 9AM - 5:30PM Starting at $70,000 ...
  • Just Posted

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Public Relations Account Director (Remote)
  • Interdependence
  • Charlotte, AZ FULL_TIME
  • Who we are Interdependence is the most effective, innovative and optimized public relations, communication and integrated marketing solutions firm, powered by proprietary technology, for brands, CMOs,...
  • Just Posted

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Director of Community Relations - The Park at Surprise
  • koelsch-the-park-at-surprise
  • Surprise, AZ FULL_TIME
  • Who You Are: You enjoy being at the fore-front of marketing and sales. The DCR is responsible for developing and increasing occupancy levels and high-quality census through actively campaigning to sel...
  • 15 Days Ago

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Director of Tribal Relations/Native American Engagement
  • Arizona Science Center
  • Phoenix, AZ FULL_TIME
  • About Arizona Science Center Located in downtown Phoenix, Arizona Science Center features more than 300 hands-on exhibits, a state-of-the-art planetarium, a five-story giant-screen theater, live demon...
  • 16 Days Ago

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DIRECTOR PATIENT TRANSFER CENTER
  • My Headhunter LLC
  • Phoenix, AZ FULL_TIME
  • DIRECTOR PATIENT TRANSFER CENTER PHOENIX, AZ$120-165K Signing Bonus Paid Relocation Full Benefits Signing Bonus Position Summary Works with National Director to create initiatives and strategy for gro...
  • 19 Days Ago

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0 Patient Relations Director jobs found in Phoenix, AZ area

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Director - Bioinformatics
  • Caris Life Sciences
  • Tempe, AZ
  • **Position** **Summary** The Director - Bioinformatics will lead a team of bioinformatics scientists to develop, impleme...
  • 3/28/2024 12:00:00 AM

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Director of Research Development
  • Kahala Brands
  • Phoenix, AZ
  • Kahala Brands, a globally recognized leader in quick-service restaurant franchising located in beautiful Scottsdale Ariz...
  • 3/28/2024 12:00:00 AM

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Director of Acquisitions
  • Macdonald & Company
  • Phoenix, AZ
  • Position Summary The Director of Acquisitions will be the quarterback for the entire Acquisitions lifecycle. Local and r...
  • 3/27/2024 12:00:00 AM

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Executive Director
  • Arizona State University
  • Tempe, AZ
  • Job Description As the Executive Director - Clinical Research Core Facilities & Operations, you will be responsible for ...
  • 3/27/2024 12:00:00 AM

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Director of Operations
  • Royal Paper
  • Phoenix, AZ
  • Converting Operations Director (Paper plant) Royal Paper is a growing paper company located in Phoenix AZ and Duncan, SC...
  • 3/26/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Glendale, AZ
  • Overview Executive Director Brookdale North Glendale Glendale, AZ Make Lives Better Including Your Own . If you want to ...
  • 3/26/2024 12:00:00 AM

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Executive Director
  • Careerbuilder
  • Phoenix, AZ
  • Executive Director About the Company Private organization defending the individual rights of people in Arizona Industry ...
  • 3/25/2024 12:00:00 AM

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Program Director
  • Baller Dream Foundation
  • Scottsdale, AZ
  • Job Description Job Description Baller Dream Foundation is searching for a talented and positive new team member to add ...
  • 3/25/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$116,001 to $161,280
Phoenix, Arizona area prices
were up 2.2% from a year ago

Patient Relations Director in Birmingham, AL
Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020