Patient Relations Director jobs in West Virginia

Willo Tree Healthcare Center, a member of the CommuniCare Health Services, is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Public Relations. This is an internal and external position that will focus on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service.

The position of Director of Public Relations will be responsible for developing and maintaining referral relationships in the community and to meet and exceed current budgeted census goals for our facility. The yearly and quarterly sales and marketing plans will focus the day to day job tasks. The efforts of this position will work in tandem with the strategic business plan, as well as the leadership team, in the facility.

Responsibilities of the position include, but are not limited to:

• Community Marketing
• Backup for Admissions
• Tours and Follow Ups
• Room readiness
• Community Events
• Customer Service
• Professional Events

The ideal candidate for the Director of Public Relations position will come from a health care related field that is similar to long term care such as home care or hospice, with previous admissions and marketing experience preferred. Candidates must be enthusiastic and willing to learn and execute the long term care sales process. Basic computer literacy and excellent communication skills, both written and verbal, are a must.

The Director of Public Relations is a full time, salaried position. As a CommuniCare employee, you will enjoy competitive wages, PTO plans, and a great, team environment. We offer you a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. If you meet the qualifications, respond to this ad for confidential consideration.

Qualifications and Experience Requirements:

• High school graduate or GED equivalent
• Must have proven track record of health care marketing success.
• Previous experience as marketing / admissions in health care required. Long Term Care experience preferred.
• Knowledge and experience with medicare, medicaid and private insurance
• Strong written and verbal communication and attention to detail
• Advanced computer skills
• Reliable transportation a must
• Flexibility with days and time needed
• Able to work independently
• Pleasant personality