Patient Representative jobs in Brockton, MA

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient representative
  • Beth Israel Deaconess Hospital Plymouth
  • Plymouth, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

    Job Type : Regular

    Regular

    Scheduled Hours : Work Shift :

    Work Shift :

    Day (United States of America)40hpw; M-F 7 : 30a-4p, occasional weekend coverage

    Job Description :

    Duties / Responsibilities :

    • Responsible for the accurate intake of patient demographics; obtaining reimbursable diagnosis / reason for service; verifying insurances for eligibility and obtaining of preauthorization of insurance provider as required.
    • Obtain all necessary consents / signatures.
    • Distribute to patients all required notifications / documents.
    • Clear patient for co-pay and / or deductibles. Collect payment in accordance with credit and collection policy.
    • Communicate with patient by phone in advance for pre-registration, in order to schedule the patient.
    • Review with Asst. Director then PAC any problem prior to date of service.
    • Cross train to all registration / admitting areas as needed.

    Education / Experience Required :

    • HS Diploma
    • Knowledge of medical terminology, problem-solving techniques, strong interpersonal skills, effective oral and written communication skills, strong keyboarding and basic computer skills.
    • Previous experience with hospital registration system and secretarial experience preferred. Demonstrated ability to function independently with minimal supervision.

    Possesses good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner.

    Ability to type at 35 WPM.

    Registration / Certification :

    N / A

    FLSA Status : Non-Exempt

    Non-Exempt

    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

    Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

    about this requirement.

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

    Your skill and compassion can make us even stronger.

    Equal Opportunity Employer / Veterans / Disabled

    Last updated : 2024-02-25

  • 28 Days Ago

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Patient Services Representative II
  • PhyNet Dermatology LLC
  • Norwell, MA FULL_TIME
  • Overview The Patient Services Representative II-Front Desk is responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. Responsibilities ESSEN...
  • 20 Days Ago

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Patient Account Representative
  • Beth Israel Deaconess Hospital Plymouth
  • Plymouth, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:RegularScheduled Hours:40Work Shift:Day (United States of America)40 hpw; Monda...
  • 20 Days Ago

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Patient Service Representative
  • North Easton Dental Associates
  • Easton, MA FULL_TIME
  • We are looking for a highly-motivated, organized individual that is professional, a quick learner, and can be organized. This person should be a welcoming, kind person who will be the "face" of our of...
  • Just Posted

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Patient Care Representative
  • Brockton Gentle Dental
  • Brockton, MA FULL_TIME
  • At 42 North Dental, we live out our values – teamwork, respect, urgency, and excellence – each day at our supported practices. Join a leading dental support organization that’s patient-focused and doc...
  • Just Posted

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Patient Service Representative
  • BrightView Health
  • Brockton, MA FULL_TIME
  • Why You’ll Love This Patient Services Representative Job Ready to make a difference in the lives of patients and families suffering from substance use disorder? Want to join a team where you have a vo...
  • 9 Days Ago

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0 Patient Representative jobs found in Brockton, MA area

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Emergency Department RN
  • Beth Israel Deaconess Hospital Milton
  • Milton, MA
  • When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Type:...
  • 3/28/2024 12:00:00 AM

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Patient Access Representative
  • Lifespan Corporation
  • Providence, RI
  • Summary: Under the general supervision of the Supervisor and according to established policies and procedures interviews...
  • 3/28/2024 12:00:00 AM

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ED RN $7,500 Sign-On Bonus
  • Beth Israel Deaconess Hospital Milton
  • Milton, MA
  • When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives. Job Type:...
  • 3/27/2024 12:00:00 AM

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Veterinary Client Service Representative Evenings (Part-time)
  • VCA Antech, Inc.
  • South Weymouth, MA
  • VCA South Shore (Weymouth) Animal Hospital seeking an experienced Client Service Professional to join our administrative...
  • 3/27/2024 12:00:00 AM

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Patient Services Representative II (Eye and Dental)
  • UPHAMS CORNER HEALTH CENTER
  • Boston, MA
  • Job Details Job Location 636 Columbia Rd - Dorchester, MA Position Type Full Time 30+ hours Education Level High School ...
  • 3/27/2024 12:00:00 AM

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Community Health Worker - Adult Behavioral He
  • Brockton Neighborhood Health Center
  • Brockton, MA
  • Job Description Job Description BROCKTON NEIGHBORHOOD HEALTH CENTER POSITION DESCRIPTION Community Health Worker, Adult ...
  • 3/25/2024 12:00:00 AM

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Emergency Dept Patient Access Rep Per Diem available for Mon-Fri 7a-3:30p Weekdays
  • Boston Medical Center
  • Boston, MA
  • Position: Patient Access Representative Department: Emergency Department, Patient Access Schedule: Per Diem, Weekdays. P...
  • 3/25/2024 12:00:00 AM

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Patient Access Representative
  • Iconma LLC
  • Boston, MA
  • Handling inbound and outbound communications for Emergency registration. Handle patient inquiries, following-up with pat...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land and 0.1 square miles (0.26 km2) (0.56%) is water. Brockton is the 162nd largest city by land area in the Commonwealth, and the twelfth largest of the twenty-seven towns in Plymouth County. Brockton is bordered by Stoughton to the northwest, Avon to the north, Holbrook to the northeast, Abington to the northeast, Whitman and East Bridgewater to the southeast, West Bridgewater to the south, and Easton to the west. Brockton is approximately 25 miles s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$44,523 to $59,912
Brockton, Massachusetts area prices
were up 1.6% from a year ago

Patient Representative in Wichita Falls, TX
Performs clerical and reception duties associated with patient registration.
December 22, 2019
Patient Representative in Olympia, WA
Ensures that patients have timely access to specialized mental health services and that treatment is tailored to individual patient needs.
February 22, 2020
Patient Representative in Savannah, GA
–       Reviewed of comments from patients from Comments, Complaints & Suggestions Box.
January 27, 2020