Patient Representative jobs in Goose Creek, SC

Patient Representative acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Being a Patient Representative explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Additionally, Patient Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. The Patient Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Representative typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Patient Care Coordinator
  • Otto Bock Patient Care, LLC
  • Charleston, SC FULL_TIME
  • Business Unit: Otto Bock Patient Care, LLC
    Location: N Charleston, SC, US, 29418
    Contract Type: regular
    Scope of employment: full-time
    Contact Person: Lisa Castro
    Contact Information:
    Job ID: 6636

    Summary Statement

    With ten patient care facilities along the coast of South Carolina, Carolina Orthotics & Prosthetics (COP) has been servicing the surrounding Lowcountry with quality orthotic, prosthetic and pedorthic care for over 30 years. In 2021, Carolina Orthotics and Prosthetics joined Ottobock Patient Care. Together, we are all about excellence and innovation – in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry.


    We are currently looking for an Patient Care Coordinator at our North Charleston, SC office.


    Duties & Responsibilities

    • Provide administrative support of the front desk by answering telephones, taking messages, routing calls or notifying appropriate individuals, printing and posting schedules, checking/sending faxes, assisting with developing/modifying patient appointments, maintaining/reconciling patient information in computer system, and performing quality control audits of records.
    • Coordinate patient communications for scheduling and appointment reminders, financial responsibility discussions, procurement of medical documentation from their referral source through direct, phone communication, fax and/or email as appropriate.
    • Assist in managing the Work in Process (WIP) daily in collaboration with the Clinicians and maintain all case documentation in OPIE in compliance with best practices established by the company.
    • Collaborate with various internal teams to secure insurance authorizations for patient cases, financial responsibility and medical documentation requirements.
    • Maintain a clean office work environment including coordination of all office supplies.
    • Maintain office petty cash as needed.
    • Perform shipping and receiving of products for device procurement and delivery as needed.
    • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
    • Create and maintain reporting as needed.
    • Ensure customers receive the best service possible and concerns are satisfactorily resolved.
    • Perform other duties as assigned.

    Qualifications

    • Customer service experience preferred.
    • Experience with medical terminology preferred.
    • Proficient in MS Office and databases.
    • Outstanding communication and interpersonal skills.
    • Ability in critical thinking and problem-solving.
    • Excellent organizational skills.
    • High school diploma or equivalent.
    • Two years of office administrative management, preferably in a medical/dental/therapy office.
    • Experience with medical terminology, accounts receivable, insurance collections or billing preferred.
    • Knowledge of Medicare, Medicaid preferred.

    Benefits

    • Medical
    • Vision
    • Dental
    • Health savings accounts with employer contribution
    • Flexible spending account options
    • Company-paid life insurance policy
    • Paid time off
    • Company holidays
    • Floating holidays
    • 100% company-paid short & long-term disability
    • 401k match up to 3.5%

    Diversity at Ottobock

    For us, the focus is on treating each other with respect and enjoying our work. We value diversity and therefore expressly welcome all applications regardless of gender, age, nationality, disability, ethnicity and social origin, religious beliefs or sexual orientation. This includes special consideration for severely disabled individuals with equal suitability.

    Your future at Ottobock

    Ottobock's products and services in the areas of Prosthetics, NeuroMobility, Patient Care, Exoskeletons developed by 'SUITX by Ottobock' and Business Solutions ensure independence and quality of life when personal mobility is restricted. With over 9,000 employees in almost 60 countries, our company is the world market leader in technical orthopedics.

    Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.

    Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!



    Nearest Major Market: Charleston South Carolina
    Nearest Secondary Market: South Carolina

  • 1 Month Ago

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Patient Services Representative
  • Aspen Dental
  • Mount Pleasant, SC FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 19 Days Ago

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Patient Care Representative
  • US Eye
  • Mount Pleasant, SC FULL_TIME
  • PATIENT CARE REPRESENTATIVE About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and un...
  • 19 Days Ago

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Patient Care Representative
  • US Eye
  • Walterboro, SC FULL_TIME
  • PATIENT CARE REPRESENTATIVE About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and un...
  • 19 Days Ago

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Patient Access Representative III
  • Conifer Revenue Cycle Solutions
  • Mount Pleasant, SC OTHER
  • JOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception ...
  • Just Posted

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Patient Access Representative II
  • MUSC
  • Mount Pleasant, SC FULL_TIME
  • Job Description SummaryJob Description SummaryThis position requires variable shifts of days, evening and weekend coverage.MUSC Children’s After Hours and Specialty Clinics, we are a pediatric outpati...
  • Just Posted

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0 Patient Representative jobs found in Goose Creek, SC area

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PRN Home Health RN
  • Interim Healthcare Staffing
  • North Charleston, SC
  • PRN Home Health - Registered Nurse (RN) Serving Dorchester, Charleston, and Berkeley Counties Interim Healthcare is seek...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative for High Tide Internal Medicine
  • Tenet Health
  • Summerville, SC
  • Job Description $500 Sign On Bonus Summary Medical office position responsible for front office processes in the physici...
  • 3/28/2024 12:00:00 AM

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Patient Service Representative Per Diem Float Pool
  • Tenet Health Central Coast
  • Mount Pleasant, SC
  • Job Description - Patient Service Representative Per Diem Float Pool (2205000716) **** Patient Service Representative Pe...
  • 3/28/2024 12:00:00 AM

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Travel Physical Therapist - $1,932 per week
  • TRS Healthcare
  • Goose Creek, SC
  • Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Goose Creek, South Carolina. Job Descr...
  • 3/28/2024 12:00:00 AM

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Patient Access Representative II PRN
  • Tenet Healthcare Corporation
  • Mount Pleasant, SC
  • JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to perform...
  • 3/27/2024 12:00:00 AM

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Patient Service Representative Coastal Family Medicine Mullis
  • Coast Healthcare Management, LLC
  • Mount Pleasant, SC
  • Job Description - Patient Service Representative Coastal Family Medicine Mullis (2205000717) **** Patient Service Repres...
  • 3/27/2024 12:00:00 AM

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Call Center Representative
  • Charleston Gastroenterology Specialist P
  • Summerville, SC
  • Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Low...
  • 3/24/2024 12:00:00 AM

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Patient Service Representative for East Cooper General Surgery
  • Tenet Florida Physician Services, L.L.C.
  • Mount Pleasant, SC
  • Job Description - Patient Service Representative for East Cooper General Surgery (2105044742) **Job Description** Patien...
  • 3/24/2024 12:00:00 AM

Goose Creek is a city in Berkeley County in the U.S. state of South Carolina. The population was 35,938 at the 2010 census. Most of the Naval Weapons Station Charleston is in Goose Creek. As defined by the U.S. Office of Management and Budget, and used only by the U.S. Census Bureau and other Federal agencies for statistical purposes, Goose Creek is included within the Charleston-North Charleston-Summerville metropolitan area and the Charleston-North Charleston Urbanized Area. Goose Creek is located in southern Berkeley County at 33°0′N 80°2′W / 33.000°N 80.033°W / 33.000; -80.033 (32.9955,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Representative jobs
$38,662 to $52,024
Goose Creek, South Carolina area prices
were up 1.5% from a year ago

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