PC Maintenance Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Being a PC Maintenance Technician maintains parts inventory and logs all service/repair activity. May perform system setups for new hires. Additionally, PC Maintenance Technician may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. The PC Maintenance Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Essential Duties & Responsibilities: Includes but are not limited to the following.
Position Requirements:
Job Performance Requirements:
Safety
Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.
Accountability
Accepts personal responsibility for the quality and timeliness of their work. Acknowledges and corrects mistakes. Do not make excuses or blame others for errors or problems. Carries a fair share of the workload.
Quality Management
Identifies and responds quickly to all needs. Works to assure continuous improvement. Invites suggestions, open to experimentation. Is willing to incur costs to assure quality. Encourages others to be on the alert for defects. Develops accurate measures to assess how well a job is done. Knows when “good enough” is good enough and when it’s not.
Attendance/Punctuality/Dependability
Comes to work on time every day. Is fully prepared and ready to work at beginning of work schedule and continues until work day is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedule. Lets supervisor and others know immediately when unexpected problems cause absence, lateness, or the need to leave early.
Learning and Continuous Improvement
Actively acquires new skills and competencies. Shares knowledge, skills, tools and methods with others to help them solve problems and improve performance. Treats negative feedback and experiences as learning opportunities. Seeks information and ideas from many places. Looks for better ways to perform routine parts of job. Open to suggestions and new ideas.