Provide users with recommendations on approved equipment and software.
June 16, 2020
Provides Tier I support to users by researching, diagnosing, and resolving technical problems involving both business and IT related technical issues with end-user computer technology.
June 28, 2020
Provide Local Touch Labor Services to include installation, troubleshooting, repairing, and software updates, security updates, vendor patches (service packs, service releases), etc.
June 30, 2020