PC Maintenance Technician jobs in Mesa, AZ

Is It Time for a Change?

Are you tired of being overworked and under-appreciated in your current role? Pinal County is paving the way with improved employee experiences, benefits, and a culture that values its people. It might be time for a change of scenery where you can make a difference and benefit from an employer who will invest in you!  Where else can you find paid sabbaticals every five years and retirement plans with a lifetime guarantee?  

Check out all of our benefit offerings:  

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance. 

• Paid Vacation And Sick Leave

  • 15 Vacation Days Accrued Annually Starting Day One

    • After Three (3) Years of Service 18 Vacation Days Accrued Annually

    • After Five (5) Years of Service 20 Vacation Days Accrued Annually

• Ten Paid Holidays   One Paid Floating Holiday to Use as You Wish

• 13 Sick Leave Days Accrued Annually Starting Day One

• Paid Sabbaticals Every Five (5) Years

  • Two Week Sabbatical After Five Years of Continuous Service

  • Three Week Sabbatical After Ten Years of Continuous Service

  • Four Week Sabbatical After Fifteen Years of Continuous Service

  • Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service

• Comprehensive Wellness Program

  • Quarterly Wellness Challenges 

  • Vision Exams and Optometry Events Onsite

  • Vaccination Clinics

  • Onsite Mammogram and Prostate Screening Events

  • Skin Cancer Screening Events Onsite

  • Biometrics and Health Screening Events Onsite

  • Financial Health and Retirement Planning Events Onsite & Online

  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi

• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!

• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From

  • Some Medical Plans with Zero Employee Premium Cost

• Dental and Vision Plans 

• Tuition Reimbursement Program

• Alternative Work Schedules

• Telehealth 

• Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education

• Employee Assistance Program with Ongoing Training & Development Options

• Civil Service Leave 

• VanPool Options

• Short-Term Disability – Employer Paid

• Basic Life Insurance - Employer Paid

• Flexible Spending Accounts for Dependent Care and Medical Expenses

• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance 

Plus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees.  

Working at Pinal County is an investment in YOU.  Apply today and find out why Pinal County is more than just a job.  Read more about the position and see if it is a good match for you:

• Perform installation, modification, and repair functions for standard computer hardware, software, and peripheral devices and resolve problems within scope of authority and training.
• Provide technical assistance and training to system users as requested.
• Interview user to collect information about technology problems and technical issues, lead user through diagnostic procedures to determine source of error, and diagnose system hardware, software, and operator problems.
• Define user problems, research and isolate error sources, and implement technical solutions to resolve problems.
• Deploy new IT hardware and software packages as directed.
• Maintain IT hardware, equipment, and peripheral devices.
• Research technical issues and recommend repairs, replacements, and upgrades.
• Refer complex problems, which are beyond the skills of the PC Technician to senior technical staff and track the problem until it has been resolved.
• Cross-train in technical skills for maintaining additional IT hardware, software, and equipment.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

• High school diploma or GED equivalent.
• One (1) year of IT technical support experience.
• Valid Arizona State Driver's License.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

Special Requirements:

• May be required to obtain Terminal Operator Certification for access to Arizona Criminal Justice Information System (ACJIS).
• For ACJIS users - must pass a thorough background investigation and background re-investigation every 5 years.
• Must pass a thorough background investigation and background re-investigation every 5 years.

• Knowledge of technical support principles, processes, and standards.
• Knowledge of capabilities of computer systems and networked environments.
• Skill in assessing customer support needs and implementing effective solutions.
• Ability to use basic tools, equipment, and procedures for maintaining and repairing computers and peripheral devices.