People Operations Manager jobs in Great Falls, MT

Location: Kalispell, Montana

Job Type: Full Time

Company Overview

This Custom Integration Technology Company is made up of nearly 30 talented and passionate individuals who specialize in the design and implementation of integrated audio, video, and technology systems for luxury homes and estates in the Northwest Montana region. Their passion for quality and performance is only matched by their commitment to service and client experience. 

Responsibilities

The Senior Project Manager (SPM) plays a critical role in managing custom residential systems installations, ensuring an exceptional client experience, optimizing profitability, maintaining industry installation standards, and setting projects up for long-term success. Key responsibilities include:

• Facilitating smooth project transitions from the sales and finance team to project completion.
• Maintaining clear and effective communication with executive leadership.
• Collaborating with the technical team and support staff, providing guidance and support.
• Establishing and maintaining communication with various stakeholders, including clients, general contractors, architects, designers, engineers, consultants, and internal team members.
• Working closely with the system design team to communicate wiring design, layout, appearance, and programming requirements.
• Managing project schedules, proactively communicating progress, and keeping stakeholders informed.
• Coordinating and providing project documentation created by the design team for access by technicians, support team, and the design build team.
• Managing equipment and material procurement for projects, ensuring timely availability.
• Reviewing and responding to Daily Field Reports from Technicians and issuing task assignments.
• Maintaining detailed task lists for each project, including communications, coordination, and issue resolution.
• Handling change orders when necessary due to construction changes or new information.
• Conducting site walk-throughs, inspections, and training as needed.
• Scheduling and conducting project reviews and update meetings with various teams.
• Meeting with clients, designers, and builders to review expectations.
• Presenting the close-out package to clients or stakeholders upon project completion.

Qualifications

• 5 years of experience in the AV/Custom Integration Industry.
• 3 years of Senior Project Management experience.
• Client-focused with a positive attitude.
• Proficiency in wired/wireless networks, lighting control, automation, and AV systems.
• Strong organizational and communication skills (written and verbal).
• Knowledge of current industry trends.
• Experience in team leadership with a servant leadership mentality.

Benefits

This Custom Integration Company offers a comprehensive compensation package, including 100% coverage for employee health insurance and half of the family insurance plan. Employees also benefit from a 401K plan, paid time off, and paid holidays. To ensure their team has the tools they need to excel, they provide all necessary equipment, including a company computer, iPad, and a company vehicle. 

Compensation

Starting at $90,000