People Operations Manager jobs in Tacoma, WA

Description

Do you take pride in top-tier customer service, attention to detail, and exceptional organizational skills?

If you also have a background in human resources, appreciate a supportive team culture, and making a positive difference while making a living, then you should join the Sprague family as a Human Resources Coordinator.

What you'll do:

• Collaborate with other members of People Operations, corporate support teams, and field operations on all aspects of the employee lifecycle at Sprague
• Find ways to wow your internal and external customers by turning challenges into wins
• Support benefits, payroll, and leave programs
• Report on employee and people operations statistics and activities
• Coordinate training logistics, including class schedules, rosters, materials, travel, and facilitators

What we do at Sprague:

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect, teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What you’ll get working here:

• $20-25 per hour (depending on experience)
• Pride in your work and the Sprague mission
• A supportive team environment based on family values
• Unlimited growth opportunities, with tuition assistance and leadership training

Benefits:

• Health, Vision, Dental Insurance within 30 days of hire
• 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
• Paid time off: Personal time available day 1, holiday and vacation time after 90 days
• Child care assistance and college savings plan

Requirements

What you bring to this role:

• 2 years human resources experience
• 2 years experience in an office setting
• Associate's degree or equivalent HR certifications

Detailed Job Description

Position Title: People Operations Coordinator

Reports To: People Operations Manager

Travel: 0%

FLSA Status: Hourly, Non-Exempt

EEOC Class: Individual Contributor

Last updated: May 30, 2023

Salary: $20.00 per hour (DOE) plus incentives

Position Summary:

The primary responsibility for this position is to support all Sprague departments and team members by coordinating activities related to People Operations / Human Resources and related processes. The HR Coordinator fosters strong professional relationships with peers, managers, and vendors. The HR Coordinator contributes to team and company performance by effectively auditing employee files, supporting payroll processing, scheduling training activities, and maintaining high standards for quality and service.

Essential Duties and Responsibilities:

• Employee Lifecycle
  • Assist with recruiting processes from posting jobs to managing offers to ordering new hire kits
  • Support people operations processes from onboarding to job performance to termination
  • Maintain employee files, change requests, information updates, life events, and turnover
• Payroll Administration
  • Review and update employee pay set-up
  • Audit biweekly timecard submissions
  • Work with managers and team members to correct time and pay errors
• Benefits Programs
  • Process new hire elections and qualifying event adjustments
  • Conduct quarterly audits of benefits enrollments
  • Audit time off programs and balances
  • Process vacation cash out and leave requests
• Training Logistics
  • Manage class schedules and rosters
  • Book travel, lodging, and meeting spaces
  • Maintain training supplies, course materials, and certificates
  • Support training administration in learning management system

Knowledge, Skills, and Abilities:

• Proficiency in human resource topics, including wage & hour compliance, disciplinary process, diversity and inclusion, anti-discrimination, employee engagement and retention
• Proficiency in software and systems including but not limited to: MS O365 (Word, Excel, Outlook), HRIS, LMS
• Detail oriented with excellent time management and organizational skills
• Strong sense of personal accountability, discretion, and professionalism
• Ability to manage time, priorities, and work with minimal direction
• Ability to apply analytical thinking and problem-solving skills, predict challenges, and proactively head-off obstacles
• Ability to communicate effectively verbally and in writing, with peers, other departments, and leaders at all levels
• Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines
• Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors
• Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization
• Is friendly, pleasant, courteous, and professional when dealing with internal or external clients

Education and/or Experience:

• ·2 years experience in human resources
• ·Associate’s degree or equivalent HR certifications

Environment and Physical Demands:

• Constantly sitting at a desk to operate a computer, telephone, and other office equipment
• Constantly communicating with internal and external customers by telephone, in-person, and over email
• Frequently walking, reaching, and/or stooping to access equipment and supplies
• Occasionally lifting up to 50lbs

W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

ADDITIONAL INFORMATION

Perks:

• Flexible schedule: Excellent work-life balance lets you schedule work around your life passions and responsibilities

Generous Benefits:

• Health Insurance: Choose between 2 medical plans, both with Medical Spending Account options. Dental and Vision also available. Receive benefits within 1 month of employment. Create your own customized benefits package.
• 401K Plan: 4.5% matching if you contribute 6%. 100% matching up to 3% then 50% matching up to 6%.
• Vacation & Paid Time Off: Receive personal time from date of hire & vacation time after 90 days.
• Paid Holidays: Inclusive holiday policy with 8 holidays per year and flexible scheduling window. Choose which days you celebrate.
• Childcare: Flexible Spending Account to offset childcare costs.
• Performance Bonuses: Additional incentives for achieving individual, team, and company performance goals.

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.