Performance Improvement Specialist jobs in Michigan

Competitive Pay, Great Benefits and Monthly Bonus Potential of up to $1200!

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Specialist this means:

• Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project.
• Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
• Engaging in safe work practices including the proper operation of store equipment.

The Sales Specialist serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist is also responsible for executing orders and projects in their area of focus.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

• Hourly Full Time: Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications

• High School Diploma or equivalent.
• 1 year of external experience in customer facing sales OR 6 months Lowe's retail experience.

Preferred Qualifications

• 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
• 2 years of experience identifying and selling products based upon customer needs or plans.
• 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
• 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
• 2 years of experience in a sales environment with required sales goals or metrics.
• 1 year of employment with Lowe's as a Sales Specialist.

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

By submitting your details via this Indeed job posting, you authorize Lowe's to contact you and request additional personal information, as needed, related to the application process. Please note – to be considered for this role; you must complete a full application at jobs.lowes.com.

For job application questions or assistance, please call 1-844-HR Lowes (1-844-475-6937).

Job Type: Full-time

Pay: $18.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Retail or Customer Service: 1 year (Preferred)
• Special order sales: 1 year (Preferred)
• Face to face sales: 1 year (Preferred)

Ability to Relocate:

• Traverse City, MI 49684: Relocate before starting work (Required)

Work Location: In person