Physician Practice Operations Director jobs in Denver, CO

Physician Practice Operations Director directs administrative and clinical services for one or more physician office sites. Establishes standards for the units and monitors the quality of patient care. Being a Physician Practice Operations Director is responsible for overseeing operations of all practice units and ensuring units operate according to established standards. May require a master's degree in area of specialty. Additionally, Physician Practice Operations Director typically reports to a top management. The Physician Practice Operations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Physician Practice Operations Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Operations Manager (Dental)
  • Hero Practice Services
  • Aurora, CO FULL_TIME
  • Job Description: Operations Manager

    Reports to: Regional Director of Operations

    Status: Exempt

    Pay: $55,000-$70,000 DoE

     Company Overview

    Hero Dental, Vision, and Orthodontics (DVO), LLC, is part of the Hero Practice Services group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With 26 offices across seven states, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO!

     

    Company Mission

    To be the leading provider of high-quality and compassionate dental, vision, and orthodontic services to children in underserved communities.

     Outcome of the Role

    The Operations Manager role is to consistently achieve financial, patient, and organizational

    goals by effectively leading a diverse team of healthcare professionals within a pediatric dental,

    vision, and orthodontic practice.

     The outcome of this role is achieved by following Hero Core Values:

    Integrity - Doing what is right for our patients, our teammates, and our company. Upholding moral principles and trustworthy actions.

     

    • Support and carry out the organization’s goals and values that align with the company mission, clinical compliance, and teammate development
    • Work independently to achieve the goals of the assigned practice/area practices while adhering to company policies
    • Demonstrate high integrity in all activities, do not cut corners to achieve goals, and ensure others are acting in the best interest of the patient
    • Support the organization’s goals and values, support affirmative action, and respect diversity

    Mission Driven - Focused on delivering high quality, compassionate healthcare through your daily activities in efforts to better the community we service.

     

    ·         Working knowledge of EHR systems and the ability to effectively schedule patients, submit claims, and review patient charts within the EHR system.

    ·         Understand, monitor, and ensure the smooth execution of practice processes, including but not limited to patient scheduling, teammate scheduling, documentation, billing, and training

    ·         Ensure the practice meets or exceeds established financial targets by thoroughly understanding key financial drivers and proactively taking actions to maximize results

    ·         Closely monitor practice costs and continually identify opportunities to reduce costs in ways that do not negatively impact patient care and provider satisfaction

    ·         Ensure practice is performing on key growth drivers including, having sufficient staff in place, optimizing schedule utilization, conducting community outreach and marketing, and creating word-of-mouth referrals through excellent service

    ·         Design and systematically execute proactive, recurring processes to achieve goals

    • Identify ways to effectively improve processes, products, and services within a dental, vision, and orthodontic practice through modern and creative thinking

    Patient First - Evaluating our level of service and quality to the people we serve, putting what’s best for our patients above all else.

     

    • Partner with the Practice Support Center to learn how to optimize best practices and resources as it relates to patient collections, billing, facility maintenance, information technology, and call center operations
    • Establish clear expectations for teammates around desired patient experience, coach and mentor teammates in customer service best practices, and monitor and remediate as needed
    • Strives to meet or exceed the expectations of both internal and external customers
    • Effectively support dentists, optometrists, and orthodontists in a way that enables them to achieve their clinical and operational goals
    • Train teammates on the desired patient experience, coach and mentor customer service best practices, and appropriately coach as needed
    • Actively resolve patient complaints when they arise, avoiding escalation of emotions and unneeded frustrations for the patient

    Accountability - Taking responsibility for meeting our commitment and taking ownership of our results.

     

    • Understand key performance indicators and identify ways to drive performance within the practice
    • Monitor practice costs, identify opportunities to reduce costs in ways that do not negatively impact patient care and provider satisfaction, and implement applicable solutions
    • Demonstrate self-discipline to stay organized while juggling multiple priorities to achieve practice goals
    • Oversee the growth and development of teammates within the practice, providing support and guidance on techniques to improve overall business and team engagement
    • Ensure practice level revenue cycle management metrics are being met on a daily, monthly, and quarterly basis

    Compassion - Having the insight and vision to see others and help them along the journey of awareness, courage, confidence, and joy. Seeing people as humans and assuming positive intent.

    • Model compassionate attitude when working with patients and teammates who come from an array of backgrounds and life circumstances
    • Work collaboratively with the Hero Practice Support Center team to implement new programs and initiatives and provide feedback and ideas on improvement areas
    • Build a community within the practice that fosters teammate satisfaction and retention by continually mentoring and coaching teammates, maintaining a positive and professional attitude with patients and staff, and participating in the review process for all staff members
    • Partner with Lead Providers to address any provider-specific or clinical issues

     

    Teamwork - Acting as a contributing teammate to those you work with, striving for common culture and goals. Supporting one another to achieve the mission and seeing opportunity in yourself and others to develop and grow.

    • Effectively support dentists, optometrists, orthodontists and the specialty services team in a way that enables them to achieve their clinical and operational goals
    • Collaborate with others to provide high-quality care and experience for our patients and their families
    • Work well with members of Hero’s leadership team in pursuit of the company’s goals
    • Place team above self, doing whatever it takes to make the broader organization win
    • Be able to work in a fast-paced environment with different personalities

     Minimum Qualifications

    ·         Minimum of 3 years’ experience required in management (healthcare, business, retail or

    military) or equivalent

    ·         Dental, Vision, and/or Orthodontic experience desired, but not required

    ·         Minimum of 3 years of solid people management including but not limited to

    teammate relations, hiring, termination, performance and professional development,

    and annual reviews

    ·         Minimum of 2-3 years’ experience in providing outstanding customer service and

    project management

    ·         Availability to work after hours and on weekends when needed.

     

    Desired Skills

    ·         Bachelors’ Degree preferred

    ·         Engage and inspire a diverse team of 20 to meet the company’s mission

    ·         Identify issues and resolve problems promptly; use reason even when dealing with emotional topics

    ·         Experience leading multi-dimensional, cross-functional teams by attracting, training, and developing “A players”

    ·         Understand business implications of decisions; display orientation to profitability

    ·         Ability to handle a diverse workload with a tight time frame

    ·         Ability to summarize information and succinctly communicate analyses verbally and in writing. Must be able to present information effectively and to interact with all employees

    ·         Highly proficient at Microsoft Excel and PowerPoint, and preferred experience with Access, Visio, and MS Project

     Physical Requirements

    This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. 

     Work Environment

    Work is performed in a typical medical clinic and/or business office environment. Work in a clinical setting has the potential for exposure to blood and bodily fluids, and infectious pathogens. Must be able to use protective equipment as required.

     Equal Employment Opportunity Statement

    The statements contained herein are intended to describe the general nature and level of work performed by the Operations Manager, but is not a complete list of the responsibilities, duties, or skills required.  Other duties may be assigned as business needs dictate.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

     Hero Practice Services group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

     Salary and Benefits

    Full time, exempt position. Competitive compensation and benefits package.

  • 17 Days Ago

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Account Director
  • Tallgrass MLP Operations, LLC
  • Lakewood, CO FULL_TIME
  • Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused o...
  • 8 Days Ago

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Director, Accounting
  • Physician Health Partners, LLC
  • Denver, CO FULL_TIME
  • Are you looking to work for a company that has been recognized for over a decade as a Top Place to Work? Apply today to become a part of a company that continues to commit to putting our employees fir...
  • 20 Days Ago

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Practice Manager of Operations
  • Heartland Dental and Supported Offices
  • Arvada, CO FULL_TIME
  • Practice Manager of OperationsWhisper Creek Dental Care is looking for a Practice Manager of Operations to join our team. Why Heartland Dental?Heartland Dental believes that to provide exceptional lif...
  • 2 Days Ago

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Practice Manager of Operations
  • Whisper Creek Dental Care
  • Arvada, CO FULL_TIME
  • Practice Manager of Operations Whisper Creek Dental Care is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptional l...
  • 3 Days Ago

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Practice Manager of Operations
  • Standley Shores Dental Group
  • Westminster, CO FULL_TIME
  • Practice Manager of Operations Standley Shores Dental Group is looking for a Practice Manager of Operations to join our team. Why Heartland Dental? Heartland Dental believes that to provide exceptiona...
  • 8 Days Ago

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0 Physician Practice Operations Director jobs found in Denver, CO area

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Regional Medical Director Job, Denver, Colorado, USA
  • The Vet Service
  • Denver, CO
  • Job Details: The Medical Director is responsible for setting the highest standard of care and working with doctor teams ...
  • 3/28/2024 12:00:00 AM

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Regional Manager of Operations - VA
  • Western Veterinary Partners
  • Denver, CO
  • Western Veterinary Partners (WVP) is a veterinary support organization that partners with veterinary practices in the We...
  • 3/28/2024 12:00:00 AM

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Director of Operations - N. CA
  • Western Veterinary Partners
  • Denver, CO
  • Western Veterinary Partners is seeking a Director of Operations (DO) based in Northern California to help support hospit...
  • 3/27/2024 12:00:00 AM

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Director of Operations
  • Command Service Systems Inc
  • Englewood, CO
  • Job Description Job Description A local and progressive janitorial service company is seeking an industry professional t...
  • 3/27/2024 12:00:00 AM

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Regional Director Oncology Operations
  • McKesson Corporation
  • Denver, CO
  • It's More Than a Career, It's a Mission. Our people are the foundation of our success. By joining our growing team at Sa...
  • 3/26/2024 12:00:00 AM

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DSD Director of Operations
  • The Fountain Group
  • Englewood, CO
  • We are currently seeking a DSD Director of Operations for a prominent client of ours. This position is located in Denver...
  • 3/25/2024 12:00:00 AM

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Director of Operations
  • HIRE Strategies
  • Denver, CO
  • Job Description Job Description Multi-billion dollar Electrical Utility company is currently seeking a Director of Opera...
  • 3/24/2024 12:00:00 AM

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PT Administrative Assistant - Work From Home>
  • Zero Overdose
  • Aurora, CO
  • [Office Assistant / Fully Remote] - Anywhere in U.S. / $20 per hour - As an Administrative Assistant you'll: Provide gen...
  • 3/24/2024 12:00:00 AM

Denver is in the center of the Front Range Urban Corridor, between the Rocky Mountains to the west and the High Plains to the east. Denver's topography consists of plains in the city center with hilly areas to the north, west and south. According to the United States Census Bureau the city has a total area of 155 square miles (401 km2), of which 153 square miles (396 km2) is land and 1.6 square miles (4.1 km2) (1.1%) is water. The City and County of Denver is surrounded by only three other counties: Adams County to the north and east, Arapahoe County to the south and east, and Jefferson County...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Physician Practice Operations Director jobs
$120,253 to $190,156
Denver, Colorado area prices
were up 0.4% from a year ago

Physician Practice Operations Director in Albert Lea, MN
Develops and implements patient management plans, and assists in provision of continuity of care.
January 21, 2021
Actively participate, as well as oversee, diagnoses and treatment.
April 04, 2021
Participate in the management of the clinicÆs financial performance/P&L, including driving revenue growth through panel management, as well as managing costs such as usage of medical supplies.
April 06, 2021