Physician Residency Coordinator oversees the administration and scheduling of the physician residency program of a healthcare organization. Coordinates and facilitates the activities of the physician residents and provides the resources necessary to fulfill curriculum requirements. Being a Physician Residency Coordinator ensures physician activities comply with governing bodies such as the Accreditation Council for Graduate Medical Education (ACGME) or other applicable regulations. Supports the recruitment and selection process of resident physicians. Additionally, Physician Residency Coordinator administers and maintains a system or database to manage schedules and physician performance metrics. May require a bachelor's degree. Typically reports to a supervisor or manager. The Physician Residency Coordinator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Physician Residency Coordinator typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Description
General Summary: A nonexempt position responsible for all incoming specialist referrals. Serve as a liaison for patients and patient resources. Works closely with home health agencies and MA’s to ensure all patients are getting home health as ordered. This position must be executed in compliance with insurance requirements, and will often work closely with insurance companies and other facilities.
Essential Job Responsibilities:
1. Ensure referrals are addressed in a timely manner
2. Maintain ongoing tracking and appropriate documentation on referral tracking.
3. Communicate with clinical staff any issues or any need of further follow up.
4. Contact patients regarding any pending referrals.
5. Telephone providers/insurance companies to secure referrals in a timely manner.
6. Ensure the effective management of all referrals
7. Track and enter all referral requests into system.
8. Respond to In-house provider questions, requests and concerns, regarding the status of patient referrals, care coordination or follow up status.
9. Verify insurance information for referral purposes.
10. Send home health orders to the home health agency. For surgical and non-surgical patients.
11. Follow up to ensure home health has been completed/first visit with the patient done.
12. Communicate with management home health delays.
13. It is an essential function of this job to be kind, respectful and thoughtful to others while you are performing the duties that make up this job.
Requirements
Education: High school diploma or equivalent. Some college is preferred.
Experience: Minimum three years of experience in customer service, preferably in the health care industry
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