Pipeline Operations Manager jobs in Huntington Beach, CA

Our Mission

Segerstrom Center for the Arts believes in the power of performing arts to transform lives and that the shared experience and exploration of the arts will help unite Orange County, creating a more culturally connected and vital community. We will help shape the Orange County of the future through meaningful collaborations with diverse communities, embracing creativity in all its forms and enabling a more inclusive, vibrant performing arts scene at the Center and across the region. We will maintain the excellence of our core artistic and educational programs while demonstrating the entrepreneurial resolve to extend resources, know-how and creativity into the communities we engage with. The Center will be transformed into a cultural hub and dynamic town square deeply ingrained in the fabric of our community. Artistically ambitious yet accessible to all, the Center will shine as the very model of the successful performing arts center of the future. We will show that together we thrive when we make the arts matter.

Department

Theater Operations includes Event Operations along with Engineering and Facilities, Productions, Security and Public Safety, Facility Rentals, Housekeeping, Landscaping, Food and Beverage Operations, and Theater Operations Administration areas. This team works in high collaboration supporting events, performances, and meetings across the arts campus in venues ranging from Segerstrom Hall, the Renee and Henry Segerstrom Concert Hall, Samueli Theater, the Julianne and George Argyros Plaza, the Judy Morr Theater, the Education Lab and the Studio Performance Space. If it happens at the Center, Theater Operations is playing a critical role in achieving a successful outcome.

Job Summary

This full-time position works as part of a broader team of professional event planners and technical production staff and is primarily responsible for gathering event data to plan for and manage the operational, technical production, and event elements in both theatrical event and auxiliary spaces throughout the Center. This position is self-directed and responsible for managing multiple systems and programs all focused on event planning and support. This position gathers information from various departments, resident companies, rental clients, 3rd party service providers, etc. to set weekly and monthly planning documents and establish event support staffing schedules. All done within a flexible schedule to meet work commitments with reliability, professionalism, and a collaborative spirit. Additionally, the position oversees staffing, recruitment, hiring and training of event support staff ensuring event technical needs are met via multi-departmental coordination ensuring all details regarding events under their jurisdiction are properly planned for and executed as needed and expected. A strong attention to detail and ability to actively communicate is essential to be successful in this role. Additionally, this position will focus on theatrical and event space facilities maintenance, departmental finances, budget planning and expense tracking, oversee offsite storage inventory and management, and general event and meeting support of other departments at the Center across the Arts campus.

Job Duties*

• Collaborate with event planners, clients, vendors, & Center staff for the advancement of event details & technical requirements by organizing meetings & venue walk throughs.
• Communicate between essential event collaborators (i.e.: managers, artists, clients, etc.) in structuring & executing well- organized schedules for setting, operating, & striking events.
• Oversee details for a broad range of events including Resident Company Events, In-house, Corporate & Private meetings & events as well as working closely with Patina Restaurant Group (PRG) our exclusive in-house caterer & restaurateur.
• Management of the 25 member Event Operations crew including hiring, scheduling, payroll & employee development.
• Clearly communicate specific requirements, changes & updates for each event to all necessary in-house departments.
• Arrange for rental equipment as needed.
• Supervise the maintaining of theater equipment & inventory & make recommendations for repairs or replacements.
• Prepare detailed estimates & layouts.
• Organize & conduct daily operations supporting all departments companywide.
• Maintain department finances including purchase orders, settlements, event merchandise, payroll, budgeting, & bids for services & equipment.
• Prepare, maintain, & distribute a detailed 4-week calendar of campus-wide events on a weekly basis & department forms outlining set-up, technical, & staffing needs for upcoming events.
• Ensure all events adhere to local, state & federal guidelines.

*Other duties may be assigned by the supervisor in support of departmental goals

Requirements*

• Superior ability to manage multiple tasks & shifting priorities in a fast-paced work environment.
• Excellent organizational, problem-solving, & project management skills.
• Excellent oral & written communication skills & must be able to communicate with all levels within the organization.
• Outstanding customer service skills.
• Strong collaboration skills.
• Strong interpersonal communication ability to effectively correspond with all levels of Center patrons, donors, staff & clients.
• Proficiency with Word, Excel, Outlook, & PowerPoint required as well as basic computer & phone skills.
• Proficient at Event layouts and ground plans.
• Work hours will include daytime Center operating hours as well as extended &/or irregular hours including nights, split-shifts, weekends & holidays based on business or event needs.

- Consistent with its obligations under the law, Segerstrom Center for the Arts will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential functions of their job

Competencies

• Bachelor's degree preferred; Associate of Arts degree (A.A.) or equivalent from a two-year college or technical school, combined with 3-5 years related events or venue experience, or equivalent combination of education and experience.
• Working knowledge of technical theater equipment and safe production practices.
• This position requires the incumbent to hold a valid driver's license as driving is a requirement.

Physical Demands

The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit at a workstation in an office or cubicle, regularly work with a computer & use the telephone.
• The employee must also have clear speaking ability & must have sufficient hearing to be able to communicate effectively.
• Regularly required to do a range of physical activities, including walking, running, pushing, & pulling; demonstrate manual dexterity while using hands to finger, handle, or feel, including use of keyboard.
• Must also talk & listen
• Frequently required to reach with hands & arms; & stoop, kneel, crouch, & crawl.
• May be required to climb a ladder.
• Clear vision is required by this job including close & at a distance, as well as the ability to see color.
• Must regularly lift & / or move up to 50 pounds.

Work Environment

• The noise level in the work environment may fluctuate from quiet to loud depending on scheduled events.
• When in event spaces, the noise levels can be very loud, work areas are subject to low & high intensity lighting levels, & varying degrees of temperature.
• May regularly be exposed to outside weather conditions.

Compensation

• 403B with match.
• Core Benefits Supplemental benefits.
• Time Off (Vacation, Sick, Personal, Company Holidays, Early Release).
• Salary Range: $70,723.14 - $83,099.69 annually, commensurate with the level of experience required for the position.

EEO-1 Statement

Segerstrom is an equal opportunity employer to all, regardless of age, ancestry, association with a member of a protected class, bereavement leave, color, disability (physical, intellectual/developmental, or mental health/psychiatric.), exercising the right to family care and medical leave related to serious health condition of employee or family member, child bonding, or military exigencies, engaging in protected activity, gender identity or expression, genetic information or characteristic, marital status, medical condition (cancer or genetic characteristic), military and veteran status, national origin (includes language restrictions), pregnancy, childbirth, breastfeeding, or related medical conditions, Pregnancy Disability Leave (PDL), race (includes hairstyle and hair texture, religious creed (includes dress and grooming practices), reproductive health decision making, sex/gender, and sexual orientation.

Job Type: Full-time

Pay: $70,723.14 - $83,099.69 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person