Pit Clerk Manager - Casino jobs in Pennsylvania

Pit Clerk Manager - Casino manages the casino pit and pit clerks. Monitors the establishment of lines of credit and the issuance of casino markers. Being a Pit Clerk Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Pit Clerk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Pit Clerk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Pit Manager Table Games
  • Rivers Casino
  • Philadelphia, PA FULL_TIME
  • Job Category: Gaming
    Requisition Number: PITMA001651


    Posting Details
        Posted: October 27, 2023

      Full-Time

      Locations

      Rivers Casino Philadelphia
      1001 N. Delaware Ave.
      Philadelphia, PA 19125, USA


    Job Details

    Description

    Summary: Monitors table game activities in assigned pit area to ensure the integrity and orderly operation of table games in accordance with department, company policy and procedure and state regulations, while ensuring a superior level of guest service.


    Engagement Expectations:

    We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

    • Smile, display energy and open body language
    • Proactively greet team members and guests, initiating interaction to provide service
    • Always use a positive parting remark to end the conversation


    Essential Job Functions:

    • Maintains game security and protects company assets at all times.
    • Engages guests during their play and develops relationships to create customer loyalty and repeat visits.
    • Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction.
    • Manages staffing levels according to volume of business.
    • Enforces all games procedures and policies.
    • Prepares necessary shift and other reports.
    • Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations.
    • Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws and the Pennsylvania Gaming Control Board regulations and guidelines.
    • Discretionary ability to extend complementary services in accordance with the approved comp matrix.
    • Monitors player ratings.
    • Takes chip inventory of all tables in assigned area.
    • Stocks pit and ensures equipment is in good working order.
    • Monitors the volume of play and makes adjustments accordingly.
    • Responsible for fills and credits required during the operation of supervised games.
    • Oversees Table Games Supervisors and/or Dealers and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
    • Assists with time keeping and related payroll processes to ensure accurate and timely payment to all team members.
    • May train employees; plans and assigns work area; responsible for the performance appraisal process including form completion and administration; initiates employee commendations and discipline, addresses and resolves customer and/or team member concerns and complaints.
    • Evaluates supervisors and dealers for efficiency and customer service.
    • Performs all other duties as assigned.

    Qualifications:

    • Must be 18 years of age or older.
    • High School diploma or equivalent.
    • Five or more years’ related experience.
    • Knowledge of table games math, procedures, game protection, regulations and training requirements.
    • Knowledge of table games, ie: blackjack, craps, roulette and specialty games.
    • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
    • Must possess excellent customer relations and communication skills.
    • Available to work flexible shifts, weekends and holidays.
    • Ability to obtain and maintain all necessary licensing.

    Physical and Mental Demands:

    • Regularly required to stand for extended periods of time, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
    • Must occasionally lift and/or move up to 25 pounds.
    • Must be able to identify colors.
    • Ability to work in a noisy and smoky environment.
    • Able to work with others while maintain a positive and professional demeanor.

  • 6 Days Ago

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Poker Pit Manager - Philadelphia
  • Live! Casino·Hotel
  • Philadelphia, PA FULL_TIME
  • Why We Need Your Talents The Poker Pit Manager is accountable and responsible for overseeing the smooth operation of the poker tables. Where You'll Make an Impact Responsible to the Director of Poker ...
  • 20 Days Ago

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Assistant Pit Manager
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 22 Days Ago

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Assistant Pit Manager
  • Hollywood Casino Morgantown
  • Morgantown, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 11 Days Ago

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Manager Dual Role Table Games Pit
  • Rivers Casino
  • Philadelphia, PA FULL_TIME
  • Job Category: Gaming Requisition Number: MANAG001650 Posting Details Posted: October 28, 2023 Full-Time Locations Rivers Casino Philadelphia 1001 N. Delaware Ave. Philadelphia, PA 19125, USA Job Detai...
  • 6 Days Ago

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Casino Credit Clerk - Philadelphia
  • Live! Casino and Hotel Philadelphia
  • Philadelphia, PA TEMPORARY
  • Why We Need Your Talents Prepares and maintains documentation relating to customer casino credit, check cashing processing and maintenance of such accounts. Where You'll Make an Impact Verifies and po...
  • 17 Days Ago

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Chino, CA
  • Dickey's Barbecue Pit - 11748 Central Ave - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at Dick...
  • 3/26/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Lake Elsinore, CA
  • Dickey's Barbecue Pit - 29273 Central Ave - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at Dick...
  • 3/26/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Moreno Valley, CA
  • Dickey's Barbecue Pit - 12620 Day St - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at Dickey's ...
  • 3/26/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Yucca Valley, CA
  • Dickey's Barbecue Pit - 58709 Twentynine Palms Hwy - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leade...
  • 3/26/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Lincoln, NE
  • Dickey's Barbecue Pit - 6125 Apples Way - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at Dickey...
  • 3/25/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Elwood, IL
  • Dickey's Barbecue Pit - 2951 Centerpoint Way - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at D...
  • 3/25/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Omaha, NE
  • Dickey's Barbecue Pit - 15825 W Maple Rd - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at Dicke...
  • 3/25/2024 12:00:00 AM

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Pit Boss Shift Leader>
  • Dickey's Barbecue Pit
  • Saint Louis, MO
  • Dickey's Barbecue Pit - 1912 S Brentwood Blvd - [Restaurant Shift Lead / Shift Manager] - As a Pit Boss Shift Leader at ...
  • 3/25/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Pit Clerk Manager - Casino jobs
$42,336 to $72,563

Pit Clerk Manager - Casino in Medford, OR
Pit clerks often oversee a number of tables in a casino.
January 12, 2020
Pit Clerk Manager - Casino in Utica, NY
The pit of a casino is where gambling other than poker and betting on sports takes place.
January 20, 2020
Pit Clerk Manager - Casino in Trenton, NJ
Pit clerks make an hourly wage, usually starting a buck or two above minimum wage, and do not receive tips.
January 27, 2020