PURPOSE OF THE POSITION
We are seeking a dynamic and experienced Electrical Assistant Manager to join our team. This role requires a blend of managerial skills, project management expertise, and technical knowledge of electrical systems.
SCOPE
This position reports to the Electrical Manager and will be responsible for the following:
RESPONSIBILITIES
Customer Relations
100% customer satisfaction
Strengthen existing and build new customer relationships
Strong communication
Admin duties
Develop and maintain new strategies for office organization
Create Purchase Orders and order materials for the shop
Manage returns and credits
Review daily work orders
Invoicing
Scheduling
Schedule daily jobs and service work orders
Forecast future orders
Coordinate jobs with other department heads
Communicate with dispatcher
Updating whiteboard and SFO
Miscellaneous
Main Activities
Maintain department inventory
Must attend weekly meetings with Electrical Manager
Aiding in assistance to other trades upon need
Entering & tracking warranty claims
Filing for Permits and Inspections
Follow up with customers on bids and billing questions
Fielding customer inquiries
Positioning employees in an area where they can succeed and be challenged
Updating and maintaining customer accounts
Other duties as assigned
KNOWLEDGE AND SKILLS
This position must have proficient knowledge in the following areas:
Knowledge of electrical equipment and tools.
Ability to maintain a high level of supervision.
Ability to adjust to various workloads.
Knowledge of how our projects work and operate.
Skills
This position must demonstrate the following skills
Team-building skills
Problem-solving skills
Decision-making skills
Effective verbal and listening communication skills
Attention to detail skills
Organizational skills
Written communication skills
Computer skills
Stress management skills
Time management skills
Coordination with other trades
Material handling (orders, project placement, delegation, and returns)
Filling out project logbooks
Following job site safety requirements
PERSONAL ATTRIBUTES
Team members must maintain strict confidentiality with the finance and personal information. They must also demonstrate the following personal attributes:
Be honest and trustworthy.
Be respectful.
Demonstrate sound work ethics.
Work well with others.
Communicate well with customers.
Be flexible.
Positive Attitude.
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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