Power Plant Operations Manager jobs in Fort Wayne, IN

Power Plant Operations Manager manages and oversees the daily operations of a power generation plant. Monitors operations for efficiency and safety ensuring that all applicable regulatory requirements are followed. Being a Power Plant Operations Manager directs the implementation of preventative maintenance, emergency and operational plans and procedures. Ensures all applicable regulatory requirements are and safety protocols are followed. Additionally, Power Plant Operations Manager resolves problems and manages resources. May require a bachelor's degree or equivalent. Typically reports to a director. The Power Plant Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Power Plant Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Distribution Operations Customer Support Associate-Representative
  • American Electric Power
  • New Haven, IN FULL_TIME
  • Job Posting End Date
    04-01-2024
    Job Summary
    This position is a field customer relations resource primarily focusing on new Distribution customers and customers who have changes in load while delivering opportunities for customer solutions for residential and commercial customers in an assigned territory. This position will be a liaison with those customers and our Distribution Operations Field Organizations. The geographic assignment will typically include a territory within a Distribution Operations District and other pertinent parameters. Incumbents in this position should demonstrate leadership abilities, and will generally be expected to manage customer expectations within the territory under some supervision and guidance. The position requires reactive response to customer and public inquiries, as well as proactive promotion of company energy services programs, products, and information.
    Job Description
    ESSENTIAL JOB FUNCTIONS:

    Financial Responsibility - Exhibits ability of understanding rates and tariffs in order to provide billing options/explanations and tariff analysis to meet the customer's needs. Seek additional revenue and growth opportunities. Monitor customer delinquencies to reduce charged-off accounts. Demonstrate ability in preparing billing corrections to remedy inaccurate billings. Maintain accurate reporting records.

    Technical Expertise - Possesses intermediate level knowledge and understanding of the distribution electrical system. Provide service reliability and power quality explanations to assigned customers. Demonstrates an understanding of meter technologies and applications.

    Energy Management - Assist customers on the effective and economical use of electric energy, including energy management tariffs. Proactively meet with assigned customers and promote products and initiatives that support our company's strategic goals, and provide business related coordination or assistance to assigned customers. Exhibits ability in understanding the company's residential and business energy efficiency programs, and markets them proactively. Work closely with our energy efficiency program managers and the implementation contractors. Attend meetings, seminars, and webinars to enhance knowledge. Participate in company-sponsored marketing opportunities at trade shows and various community events.

    Customer Relationship Management - With a moderate level of guidance and direction, serve as the company point of contact for customers in the assigned area, including managing the needs of larger accounts and municipalities. Demonstrates ability to balance the needs of the customer and the company. Practice the customer experience mindset. Be actively engaged in community involvement within the assigned territory. Work primarily with residential and small commercial customers.

    Problem Solving and Initiative - Demonstrates ability in developing good problem-solving skills and coordinating concerns and needs between customers and other internal departments. Provide timely investigation, resolution and remediation of customer issues and complaints, with accurate documentation. Maintain compliance within Utility Commission's guidelines. Demonstrates ability to formulate analysis of high bill complaints and provide reasonable explanations to customers. With moderate level of direction, guide customer towards possible solutions, including energy efficient equipment and practices. Assist other departments with resolving access issues. Assist Engineering with coordination of new service requirements, such as load estimation, contract acquisition, and work as liaison between the customer and the company when needed.

    Communication Skills - Must present a professional appearance in representing the company at all times. Demonstrates excellent oral and written communication skills with internal and external customers. Exhibits effective documentation skills and possesses a working knowledge of Microsoft Word and Excel. Demonstrates competency in presentation skills and willingness to assist with facilitating special projects. Gain experience in representing the Company in public forums.

    MINIMUM REQUIREMENTS:

    Education requirements listed below:Bachelor degree in Business, Communications, Engineering, Management or other Human Relations or Marketing related field, or Associate degree in a study listed above with a minimum of 3 years customer contact experience, with knowledge of field activities related to the technical aspects of customer services and distribution operations, or HS Diploma or GED with a minimum of 4 years customer contact experience, with knowledge of field activities related to the technical aspects of customer services and distribution operations.

    OTHER REQUIREMENTS:

    Must have working knowledge of field activities related to the technical aspects of customer services and electrical distribution operations and construction.

    Must have excellent communication and problem-solving skills, along with the ability to establish and maintain effective business relationships internally and externally.

    Must be proficient in Microsoft Office Products.

    Must possess a current Driver’s licenseWilling to perform on-site investigations in various terrain and weather conditions
    Compensation Data
    Compensation Grade:
    SP20-004
    Compensation Range:
    $51,459.00-64,324.00 USD
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    It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all aspects of the employer‐employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex, age, national origin, ethnicity, ancestry, veteran or military status, disability, genetic information, sexual orientation, gender identity, or any other basis prohibited by applicable law. When required by law, we must record certain information to be made part of an Affirmative Action Plan. Applicants for employment may also be invited to participate in the Affirmative Action Program by self-identifying their Race or Ethnic Identity.
  • 25 Days Ago

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Plant Manager
  • MetalX Aluminum Conversions LLC
  • Wabash, IN FULL_TIME
  • DescriptionPosition: Wabash Plant ManagerReports to: VP of OperationsDepartment: Non-ferrousPosition OverviewThe Plant Manager is responsible for all aspects of the Site Operations which includes but ...
  • 5 Days Ago

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Plant Manager
  • ALH Building Systems
  • Markle, IN FULL_TIME
  • Wood Truss & Panel Manufacturing FacilityWe are seeking a highly skilled and experienced Plant Manager to join our team at our wood truss and panel manufacturing facility. As the Plant Manager, you wi...
  • 21 Days Ago

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Plant Manager
  • NOVAE LLC
  • North Manchester, IN FULL_TIME
  • Benefits Include: Competitive Pay Based on Experience Benefits at 30 days including Medical, Dental and Vision Paid Vacation Paid Holidays 401K with Company Match Company-paid Life Insurance, Short-Te...
  • 1 Month Ago

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Automotive Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Payne, OH FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 19 Days Ago

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Admin - Plant Manager
  • Metal Technologies
  • Auburn, IN FULL_TIME
  • Who We Are: Metal Technologies is a premier metal casting company that uses modern technology and a highly productive workforce to produce the best quality product. Since 1997, we have been a privatel...
  • 13 Days Ago

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0 Power Plant Operations Manager jobs found in Fort Wayne, IN area

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Electrician
  • Dana Corporation
  • Fort Wayne, IN
  • Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that ...
  • 4/19/2024 12:00:00 AM

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Senior Maintenance Mechanic 3rd shift- 1500 New Hire Sign on Bonus BEDFORD, OH
  • Hiring Now!
  • Oakwood, OH
  • As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard...
  • 4/19/2024 12:00:00 AM

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Assembly Supervisor
  • Revive Home Brands
  • Grabill, IN
  • Job Description Job Description Job Summary The Assembly supervisor is responsible for managing the team and work flow i...
  • 4/18/2024 12:00:00 AM

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Sr Controls Engineer
  • Hiring Now!
  • Fort Wayne, IN
  • Our client is currently seeking a Sr Controls Engineer opening in Chicago to oversee multiple locations in the food indu...
  • 4/17/2024 12:00:00 AM

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MAINTENANCE TECH (CONVOY & PAULDING)
  • TM ASSOCIATES MANAGEMENT INC
  • Convoy, OH
  • TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, k...
  • 4/17/2024 12:00:00 AM

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Industrial Maintenance Technician
  • Hiring Now!
  • Bluffton, IN
  • Shearer's Foods and Super Pufft (formerly UTZ), USA Join ForcesShearer s Foods, the leading manufacturer of private bran...
  • 4/17/2024 12:00:00 AM

Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County, United States. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With a population of 253,691 in the 2010 census, it is the second-most populous city in Indiana after Indianapolis, and the 75th-most populous city in the United States. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. Fort Wayne is the cultural and economic c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Power Plant Operations Manager jobs
$136,815 to $176,103
Fort Wayne, Indiana area prices
were up 1.3% from a year ago

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