Power Systems Rental Operations Manager jobs in Elyria, OH

Rental Coordinator Position - Cardinal Rental and Sales in Lexington, Ohio

Job Description:

Are you a proactive and reliable individual with a passion for delivering exceptional customer service? Cardinal Rental and Sales in Lexington, Ohio, is seeking a Rental Coordinator to join our dynamic team. In this role, you will play a vital part in ensuring the smooth day-to-day operations of our store. As a Rental Coordinator, you will be responsible for various tasks, including answering phone calls, coordinating rentals, drafting contracts, assisting customers in-store, facilitating equipment loading and unloading, and overseeing equipment check-in and cleaning procedures.

Job Responsibilities:

● Act as the main point of contact for customers, providing excellent service and addressing inquiries related to equipment and services.

● Coordinate equipment rentals, prepare and manage rental contracts, and utilize rental software for rate checks, availability, quotes, and reservations.

● Assist customers in selecting the right equipment for their needs and explain rental charges, addressing any concerns.

● Monitor and manage ongoing contracts, follow up on overdue rentals, and resolve customer concerns promptly.

● Coordinate equipment pickups and deliveries, assist in loading and unloading activities, and the cleaning and check-in processes.

● Deliver and pick up equipment as needed.
● Maintain an organized showroom, manage inventory levels, and initiate supply orders as needed.
● Collaborate with the Store Manager and other team members to ensure the efficient daily operations of the store.
● Adhere to company policies and rules, ensuring compliance at all times.
● Assume additional responsibilities and tasks as required by the Store Manager.
● Saturday morning availability required.

Minimum Qualifications:

● High school diploma or equivalent qualification.
● 2 years of experience in roles involving customer service, sales, or management. (Preferred)
● Strong leadership skills with effective communication and interpersonal abilities.
● Ability to thrive in a dynamic work environment, managing multiple tasks efficiently.
● Physical capability to lift items weighing up to 50 lbs.
● Natural inclination towards providing exceptional customer service.
● Proficiency in using phones and computers.
● Good written and verbal communication skills.
● Valid driver's license and a clean driving record and at least 21 years of age.

If you're ready to kickstart your career as a Rental Coordinator in the equipment rental industry, consider joining our team at Cardinal Rental and Sales. To apply for this exciting opportunity, please submit your resume today.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• On-the-job training

Compensation package:

• Hourly pay
• Overtime pay

Schedule:

• Monday to Friday
• Rotating weekends

Application Question(s):

• How do you believe your previous experience has prepared you for the responsibilities outlined in the job description, particularly those related to overseeing a rental yard and managing customer interactions
• Can you tell me about your background and experience in roles involving customer service, sales, or management?

Work Location: In person