Product Operations Analyst jobs in Columbia, MO

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Mechanical Claims Analyst I
  • Axiom Product Administration
  • Fallon, MO OTHER
  • Job Details

    Job Location:    Corporate HeadQuarters - O'Fallon, MO
    Salary Range:    Undisclosed

    Do you work in the automotive repair industry as a technician, service advisor, or parts counter person, and looking for a change of pace while still using your skills and knowledge? Axiom is an industry leading automotive product provider and administrator. We create, sell and service contracts and other products via our state-of-the-art facility and systems. Axiom is looking for a full-time Mechanical Claims Analyst to handle auto repair claims. As a Mechanical Claims Analyst, you will be responsible for evaluating and processing claims. You will serve as the main point of contact for dealers and customers, by answering and resolving questions regarding claim coverage. The ideal candidate will possess automotive technical knowledge, problem-solving and organizational skills, as well as a dedication to providing excellent customer service.

     

    About Axiom Product Administration

    Named one of the fastest growing private companies in St. Louis by the St. Louis Business Journal, ranked No. 72 on Deloitte’s Technology Fast 500™ in 2019, annual recipient of Auto Dealer Today’s Dealers’ Choice Award 2018 through 2022, and winner of St. Louis Post Dispatch’s Top Workplaces in St. Louis 2023, Axiom is a full-service, nationwide F&I (finance and insurance) administrator, building the transformative roadmap of success for dealers and their customers in an evolving automotive marketplace.

     

    Job Responsibilities

    • Process automobile, RV, and powersports repair claims in accordance with Axiom policies and procedures
    • Use your automotive excellence to confirm the customer’s concern, cause, and correction, which is prepared by the shop
    • Ensure that all inbound calls are answered and resolved in accordance with expected performance metrics
    • Respond to and resolve questions and issues from customers, service advisors, and dealers in a timely and professional manner
    • Guide customers and repair facilities through the claim process and communicate the information needed to process the claim efficiently
    • Document all interactions with customers, service advisors, dealers, inspection reports, verifications, research, and other claims-related information
    • Adjudicate claims efficiently by reviewing and verifying estimates submitted by the repair facility, evaluate contract coverage to determine claims eligibility, order inspections if required, and request any additional information that is needed to process the claim
    • Escalate issues to a supervisor, as needed
    • Ensure compliance with applicable laws and regulations
    • Maintain a comprehensive understanding of Axiom’s products, systems, and applications
    • Other duties as assigned

     


    Qualifications

    • High School Diploma or equivalent
    • 2 years of automotive service or repair experience
    • Proficient use of Microsoft and web-based applications
    • Familiarity with All data, Mitchell Pro-demand, Factory labor time and other labor guides
    • Ability to think creatively and to analyze and solve problems effectively
    • Detail-oriented with excellent time management skills and punctuality
    • Strong, effective written communication skills via the Claims documents, email, chat messenger, etc.
    • Strong, effective verbal communication skills with the ability to answer all calls in a timely manner from customers, dealerships, etc.
    • Ability to work independently as well as working as part of a team, in a fast-paced environment
    • Must have home office set up that is quiet, free of distractions, and reliable consistent high speed internet connection for remote and hybrid work
    • Ability to work a variety of shifts between Monday through Friday (7 am – 6 pm with a one-hour lunch) and the ability to work a rotation schedule on Saturdays

     

    Preferred Qualifications

    • Understanding of service contracts
    • ASE Certification

     

    What you’ll love about Axiom

    • Comprehensive Benefits Package that includes Medical, Dental, Vision & Ancillary Policies
    • 401K Retirement Plan with a 5% company match
    • Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service
    • Paid Holidays & Floating Holidays
    • Casual Dress Code
    • Free Roadside Assistance
    • Education Reimbursement
    • Childcare Reimbursement
    • Paid Parental Leave
    • Career advancement opportunities
    • Company Sponsored Outings

     

     

    To learn more about Axiom, go to www.axiomadmin.com. To apply for this position, go to www.axiomadmin.com/who-we-are/careers.

     

     Axiom is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age, genetic information (including family medical history), or any other protected characteristic protected by law. Disclaimer: The above statements are not intended to be a complete statement of job content, but rather to act as a guide to the essential job functions performed by the employee assigned to this classification. Axiom retains the discretion to add or change the duties of the position at any time.

     

     

  • 13 Days Ago

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Board-Certified Behavior Analyst (BCBA)
  • Ozark Physical Medicine Center for Operations
  • Poplar Bluff, MO FULL_TIME
  • Position Summary A board-certified behavior analyst (BCBA) is a health care practitioner certified in applied behavior analysis (ABA) who strives to influence people's behaviors. Many BCBAs specialize...
  • 19 Days Ago

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Product Analyst
  • Mississippi Lime
  • St. Louis, MO FULL_TIME
  • Job Title: Product Analyst Pay: Starting at $75,000 (based on experience). Why consider a career at Mississippi Lime? Highly collaborative work environment focused on growth and innovation Safety and ...
  • 12 Days Ago

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Operations Analyst (logistics)
  • Logistics Administrative Solutions
  • Des Peres, MO FULL_TIME
  • Operations Analyst Logistics Administrative Solutions (LAS) The ideal candidate will embody our company's Non-Negotiables: Walk in Humble Confidence - We are experts at what we do, but we never assume...
  • 19 Days Ago

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Investment Operations Analyst
  • Guggenheim Partners
  • St. Louis, MO FULL_TIME
  • Position Summary Asset Consulting Group is looking for an Investment Operations Analyst to join the team. This candidate will have sound investment knowledge and thrive in a semi-autonomous and entrep...
  • 20 Days Ago

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Investment Operations Analyst
  • Guggenheim Services, LLC
  • St. Louis, MO FULL_TIME
  • Position Summary Asset Consulting Group is looking for an Investment Operations Analyst to join the team. This candidate will have sound investment knowledge and thrive in a semi-autonomous and entrep...
  • 21 Days Ago

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0 Product Operations Analyst jobs found in Columbia, MO area

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Business Account Coordinator
  • Socket Telecom, LLC
  • Columbia, MO
  • Job Description Job Description Description: Hours: Full-Time As the Business Account Coordinator, you will play a vital...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $2,611 per week
  • PRN Healthcare
  • Columbia, MO
  • Ardor Health Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Columbia, Missouri. Job Descrip...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Orthopedic Surgery - $2,611 per week
  • PRN Healthcare
  • Columbia, MO
  • Ardor Health Solutions is seeking a travel nurse RN Orthopedic Surgery for a travel nursing job in Columbia, Missouri. J...
  • 3/28/2024 12:00:00 AM

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Travel Nurse RN - Orthopedic Surgery - $2,611 per week
  • Ardor Health Solutions
  • Columbia, MO
  • Job Description Ardor Health Solutions is seeking a travel nurse RN Orthopedic Surgery for a travel nursing job in Colum...
  • 3/28/2024 12:00:00 AM

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Travel Occupational Therapist - $1,683 per week
  • TRS Healthcare
  • Boonville, MO
  • Ardor Health Solutions is seeking a travel Occupational Therapist for a travel job in Boonville, Missouri. Job Descripti...
  • 3/28/2024 12:00:00 AM

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Travel Speech Language Pathologist - $1,738 per week
  • TRS Healthcare
  • Boonville, MO
  • Ardor Health Solutions is seeking a travel Speech Language Pathologist for a travel job in Boonville, Missouri. Job Desc...
  • 3/28/2024 12:00:00 AM

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IT Support Analyst
  • GreySource
  • Columbia, MO
  • IT Support Analyst Full time Provide IT Infrastructure support to plant employees and resources. Gather client and probl...
  • 3/24/2024 12:00:00 AM

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Team Leader, Microbiology
  • Eurofins Scientific GmbH
  • Columbia, MO
  • **Team Leader, Microbiology** * Columbia, MO, USA * Full-time **Company Description** **Eurofins Scientific is an intern...
  • 3/24/2024 12:00:00 AM

Columbia /kəˈlʌmbiə/ is a city in the U.S. state of Missouri. It is the county seat of Boone County and home to the University of Missouri. Founded in 1821, it is the principal city of the five-county Columbia metropolitan area. It is Missouri's fourth most-populous and fastest growing city, with an estimated 121,717 residents in 2017. As a Midwestern college town, Columbia has a reputation for progressive politics, persuasive journalism, and public art. The tripartite establishment of Stephens College (1833), the University of Missouri (1839), and Columbia College (1851), which surround the c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Product Operations Analyst jobs
$58,858 to $83,477
Columbia, Missouri area prices
were up 0.7% from a year ago

Product Operations Analyst
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