Product Operations Analyst jobs in Missouri

A
Mechanical Claims Analyst I
  • Axiom Product Administration
  • Fallon, MO OTHER
  • Job Details

    Job Location:    Corporate HeadQuarters - O'Fallon, MO
    Salary Range:    Undisclosed

    Do you work in the automotive repair industry as a technician, service advisor, or parts counter person, and looking for a change of pace while still using your skills and knowledge? Axiom is an industry leading automotive product provider and administrator. We create, sell and service contracts and other products via our state-of-the-art facility and systems. Axiom is looking for a full-time Mechanical Claims Analyst to handle auto repair claims. As a Mechanical Claims Analyst, you will be responsible for evaluating and processing claims. You will serve as the main point of contact for dealers and customers, by answering and resolving questions regarding claim coverage. The ideal candidate will possess automotive technical knowledge, problem-solving and organizational skills, as well as a dedication to providing excellent customer service.

     

    About Axiom Product Administration

    Named one of the fastest growing private companies in St. Louis by the St. Louis Business Journal, ranked No. 72 on Deloitte’s Technology Fast 500™ in 2019, annual recipient of Auto Dealer Today’s Dealers’ Choice Award 2018 through 2022, and winner of St. Louis Post Dispatch’s Top Workplaces in St. Louis 2023, Axiom is a full-service, nationwide F&I (finance and insurance) administrator, building the transformative roadmap of success for dealers and their customers in an evolving automotive marketplace.

     

    Job Responsibilities

    • Process automobile, RV, and powersports repair claims in accordance with Axiom policies and procedures
    • Use your automotive excellence to confirm the customer’s concern, cause, and correction, which is prepared by the shop
    • Ensure that all inbound calls are answered and resolved in accordance with expected performance metrics
    • Respond to and resolve questions and issues from customers, service advisors, and dealers in a timely and professional manner
    • Guide customers and repair facilities through the claim process and communicate the information needed to process the claim efficiently
    • Document all interactions with customers, service advisors, dealers, inspection reports, verifications, research, and other claims-related information
    • Adjudicate claims efficiently by reviewing and verifying estimates submitted by the repair facility, evaluate contract coverage to determine claims eligibility, order inspections if required, and request any additional information that is needed to process the claim
    • Escalate issues to a supervisor, as needed
    • Ensure compliance with applicable laws and regulations
    • Maintain a comprehensive understanding of Axiom’s products, systems, and applications
    • Other duties as assigned

     


    Qualifications

    • High School Diploma or equivalent
    • 2 years of automotive service or repair experience
    • Proficient use of Microsoft and web-based applications
    • Familiarity with All data, Mitchell Pro-demand, Factory labor time and other labor guides
    • Ability to think creatively and to analyze and solve problems effectively
    • Detail-oriented with excellent time management skills and punctuality
    • Strong, effective written communication skills via the Claims documents, email, chat messenger, etc.
    • Strong, effective verbal communication skills with the ability to answer all calls in a timely manner from customers, dealerships, etc.
    • Ability to work independently as well as working as part of a team, in a fast-paced environment
    • Must have home office set up that is quiet, free of distractions, and reliable consistent high speed internet connection for remote and hybrid work
    • Ability to work a variety of shifts between Monday through Friday (7 am – 6 pm with a one-hour lunch) and the ability to work a rotation schedule on Saturdays

     

    Preferred Qualifications

    • Understanding of service contracts
    • ASE Certification

     

    What you’ll love about Axiom

    • Comprehensive Benefits Package that includes Medical, Dental, Vision & Ancillary Policies
    • 401K Retirement Plan with a 5% company match
    • Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service
    • Paid Holidays & Floating Holidays
    • Casual Dress Code
    • Free Roadside Assistance
    • Education Reimbursement
    • Childcare Reimbursement
    • Paid Parental Leave
    • Career advancement opportunities
    • Company Sponsored Outings

     

     

    To learn more about Axiom, go to www.axiomadmin.com. To apply for this position, go to www.axiomadmin.com/who-we-are/careers.

     

     Axiom is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age, genetic information (including family medical history), or any other protected characteristic protected by law. Disclaimer: The above statements are not intended to be a complete statement of job content, but rather to act as a guide to the essential job functions performed by the employee assigned to this classification. Axiom retains the discretion to add or change the duties of the position at any time.

     

     

  • 14 Days Ago

O
Board-Certified Behavior Analyst (BCBA)
  • Ozark Physical Medicine Center for Operations
  • Poplar Bluff, MO FULL_TIME
  • Position Summary A board-certified behavior analyst (BCBA) is a health care practitioner certified in applied behavior analysis (ABA) who strives to influence people's behaviors. Many BCBAs specialize...
  • 20 Days Ago

P
Operations Analyst
  • PEG Staffing & Recruiting, Inc.
  • Creve Coeur, MO FULL_TIME
  • Are you a seasoned Operations Analyst looking for an opportunity with a well-established wealth management firm? Do you want a chance to complete reviews across multiple departments, evaluating their ...
  • 22 Days Ago

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Operations Analyst
  • Lincare Pharmacy Services Inc.
  • Kansas, MO FULL_TIME
  • This is an on-site position in the Clearwater, Florida HQ. This employee will develop detailed project plans for the implementation of operational initiatives through analytical/quantitative and quali...
  • 16 Days Ago

M
Product Analyst
  • Mississippi Lime
  • St. Louis, MO FULL_TIME
  • Job Title: Product Analyst Pay: Starting at $75,000 (based on experience). Why consider a career at Mississippi Lime? Highly collaborative work environment focused on growth and innovation Safety and ...
  • 13 Days Ago

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Operations Analyst (logistics)
  • Logistics Administrative Solutions
  • Des Peres, MO FULL_TIME
  • Operations Analyst Logistics Administrative Solutions (LAS) The ideal candidate will embody our company's Non-Negotiables: Walk in Humble Confidence - We are experts at what we do, but we never assume...
  • 20 Days Ago

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Operations Analyst
  • eTeam
  • Salt Lake City, UT
  • Job Title: Operations Analyst Duration: 06+ Months + High possibility of extension Location: Salt Lake City, UT 84101 Jo...
  • 3/29/2024 12:00:00 AM

C
Operations Analyst
  • Carrot Fertility
  • New York, NY
  • About Carrot: Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income,...
  • 3/29/2024 12:00:00 AM

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Operations Analyst
  • General Dynamics Information Technology
  • Camp Smith, HI
  • Seize your opportunity to make a personal impact as an Operations Analyst supporting a critical mission on Oahu, Hawaii....
  • 3/29/2024 12:00:00 AM

R
Operations Analyst
  • Russell Tobin
  • Salt Lake City, UT
  • Job title: Operations - Analyst Location: Salt Lake City, UT Duration: 6 months + Pay rate: $20.00/hour Job Duties Risk ...
  • 3/28/2024 12:00:00 AM

T
Operations Analyst
  • Tandym Group
  • Montvale, NJ
  • A recognized Big 4 Accounting firm is looking to add a new Operations Analyst to their team. This is a Hybrid opportunit...
  • 3/28/2024 12:00:00 AM

H
Operations Analyst
  • HCF Management, Inc.
  • Lima, OH
  • Introduction: HCF believes each employee makes a significant contribution to the quality of life of our residents and th...
  • 3/28/2024 12:00:00 AM

S
Product Operations Analyst
  • Solidigm
  • Rancho Cordova, CA
  • Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and opera...
  • 3/26/2024 12:00:00 AM

B
Production Operations Analyst
  • BlueOval SK
  • Glendale, KY
  • **Introduction to BOSK** At BOSK, we will lead the transformation of the electric vehicle (EV) battery business through ...
  • 3/25/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Product Operations Analyst jobs
$57,623 to $81,726

Product Operations Analyst
Works closely with internal teams and ESP on requirement gathering, development, and QA of new programs and functionality.
May 03, 2023
Required to read and interpret governing documents as well as analyze what functionality we are required to adhere to.
April 22, 2023
Assist Business Planning & Operations and Product Marketing teams with annual planning, resourcing, and other operational asks, including assistance with process design.
February 01, 2023
Support growth initiatives through strategy/ideation, testing, launch and scaling stages.
January 24, 2023
Collaborate with the appropriate associates to help in the continuous development and updating of product enhancement and launch schedules and task projects.
December 14, 2022
Manage the communication of all known issues, status updates, and resolutions to customers and customer facing teams.
December 07, 2022