Product Support Representative jobs in the United States

C
Product Support Sales Representative
  • Company Wrench LTD
  • Frankfort, KY FULL_TIME
  • Position Description :

    We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the Cutting Edge of Customer Service to our valued customers.

    The role of the Product Support Sales Representative (PSSR) is to work the with branch managers to drive parts and service sales with current customers as well as find new opportunities in your assigned territory.

    Position Responsibilities :

    Primary Responsibilities

    • Grow revenue of OEM / Aftermarket Parts, Ground Engaging Tools, Undercarriage, and other areas of opportunity
    • Make cold calls to potential clients and grow the business through new customer acquisition
    • Provide solutions for All Makes Parts and Service needs
    • Prepare and present quotes for Parts and Service related items to customers for approval
    • Follow up on the sale of attachments and machines to establish a point of contact with customers for future needs
    • Quote, invoice, order, and return parts
    • Collaborate with Parts managers on Stock Orders as needed
    • Create / Maintain a comprehensive equipment profile of each customers on-site equipment.
    • Build a customer contact profile, detailing the key contacts and decision makers within the company
    • Prepare equipment inspection reports on customer equipment
    • Log all calls to customers in Salesforce CRM daily
    • Meet or exceed goals set by management

    Secondary Responsibilities

  • Promote any Monthly / Quarterly / Yearly Parts, Sales and Service Promotions
  • Assist in Preventative Maintenance Service Contract writing and sales
  • Sell extended warranties or warranty renewals prior to expiration
  • Pickup / Deliver parts to your customers as needed and agreed upon
  • Collect payment on delinquent customer accounts
  • Drive leads to other departments for follow up as needed
  • Knowledge, Skills and Abilities : Education and Experience -

  • High School diploma or GED
  • 3 years experience in the Heavy Equipment Industry
  • Experience working in a dealership environment preferred
  • Prior PSSR experience is a plus
  • Required Qualifications -

  • Knowledge of Heavy Equipment Parts and operating principals.
  • Knowledge of Undercarriage components and measuring techniques.
  • Experience with Ground Engaging Tools (Bucket Teeth, Edges, Side cutters, Rippers, etc.)
  • Excellent ability to stay organized and complete tasks in a timely manner.
  • Must be a goal oriented, driven, self-starting individual.
  • Strong sales, customer service and communication skills.
  • Knowledge of parts sales principals, profit margins, and competitive industry pricing.
  • Clean driving record and valid driver's license.
  • Additional Information :

  • Medical, Dental & Vision Insurance
  • 401K Plan Match
  • Paid time off and vacation
  • Paid Birthday Holiday
  • Short / Long Term Disability
  • Growth opportunities
  • Paid Training
  • Monthly Profit-Sharing Bonus
  • ESOP Plan
  • Family owned and operated
  • Long term job security
  • Health and wellness program
  • Discounts on products and services
  • Just Posted

A
Customer & Product Support Representative
  • Alta Equipment Company
  • Livonia, MI FULL_TIME
  • Customer & Product Support Representative Livonia, MI, USA Req #808 Friday, February 7, 2025 Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives ...
  • Just Posted

K
Product Sales Support Representative
  • Keurig Dr Pepper, Inc.
  • Sandpoint, ID FULL_TIME
  • Keurig Dr Pepper, Inc. is committed to providing exceptional merchandising support for our leading brands in retail stores across Greater Sandpoint, ID. We are seeking a highly skilled Retail Merchand...
  • 2 Days Ago

F
Product Support Representative Specialist
  • FIS
  • Little Rock, AR FULL_TIME
  • Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 15 - 25%Job DescriptionThe world of fi...
  • 2 Days Ago

A
Product Support Representative
  • AANSEACORE
  • Hagerstown, MD CONTRACTOR
  • Job DescriptionWe are looking for a Product Support Representative I provides exceptional customer support by addressing a variety of inquiries and resolving issues related to accounts, orders, subscr...
  • 3 Days Ago

H
Product Support Representative
  • Hansgrohe
  • Alpharetta, GA FULL_TIME
  • JOB DESCRIPTIONEmployee: Product Support RepresentativeFLSA Status: Non- Exempt/Bonus EligibleReports To: Product Services SupervisorDepartment:TSC POSITION SUMMARY: The Product Support Representative...
  • 3 Days Ago

G
Sr. Capture Manager, Federal Civilian Division
  • General Dynamics Information Technology
  • Falls Church, VA
  • Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None P...
  • 2/10/2025 12:00:00 AM

M
Director of Product
  • Mondo
  • Ashburn, VA
  • Overview: We are seeking a highly skilled and hands-on Director of Product to lead the development and scaling of cuttin...
  • 2/8/2025 12:00:00 AM

A
Customer Relations Associate I- Product Support (CRA I)
  • Airlines Reporting Corporation
  • Arlington, VA
  • About The Role:: It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of glo...
  • 2/8/2025 12:00:00 AM

D
GPS DS&J Pursuit Coordinator
  • Deloitte
  • Mc Lean, VA
  • Are you up to the challenge of being a trusted business advisor with an opportunity to influence business strategy at on...
  • 2/8/2025 12:00:00 AM

S
Content Strategist
  • Sogolytics
  • Herndon, VA
  • Sogolytics is a leading provider of cutting-edge experience management software, delivering real-time insights that help...
  • 2/8/2025 12:00:00 AM

G
Production Support Engineer - RIA Custody - Global Markets
  • Goldman Sachs
  • Mc Lean, VA
  • MORE ABOUT THIS JOB: Our core value is building strong relationships with our institutional clients, which include corpo...
  • 2/7/2025 12:00:00 AM

F
PRODUCTION SUPPORT
  • Freedom Staffing, LLC
  • Herndon, VA
  • PRODUCTION SUPPORT - Microsoft server 2008R2/2012, VMWare ESXi environment, Unix, PL/SQL, ORACLE11g, SQL Server 2008, HB...
  • 2/6/2025 12:00:00 AM

A
Field Service Automation Engineer (Dulles, Leesburg, or Centerville, VA )
  • Abbott Laboratories
  • Leesburg, VA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 12/12/2024 12:00:00 AM

Income Estimation for Product Support Representative jobs
$59,412 to $76,638