Production Support Manager jobs in New York, NY

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Data Solutions Production Support Manager
  • OneThirtyOne LLC
  • New York, NY FULL_TIME
  • Job Summary: Alcority, a global professional services firm, is looking for an experienced Production Support Manager for our data and data integration platforms. The Production Support Manager will build and lead a team of Data Engineering Production Support professionals that span multiple countries and time zones. As a strategic partner to a number of investments and operating companies around the world, Alcority is responsible for delivering technology solutions that help our partners create a competitive advantage. The candidate will be responsible for driving the maturity of our production support team, processes, and tools to be commensurate with the increasing reliance of our customers on the flawless operations of our rapidly growing data eco system. The ideal candidate will have strong managerial skills, technical capabilities in cloud based and Informatica SaaS technologies, including Informatica Cloud products and Azure Data Factory. He/she will have a passion for data with a keen interest to not only understand the technical components, but also understand the business impact of technical solutions that are provided. The Production Support Manager, reporting to the Data Solutions Architect, will be responsible for ensuring the availability, reliability, and performance of our data pipelines and supporting applications. The candidate must be able to handle pressure, manage a team, and work collaboratively with cross-functional teams. Key Responsibilities: Lead the operations of the Data Production Environment, ensuring full monitoring, support, alert, and communication to customers on Prod Statuses Act as a hands-on leader that builds, manages, coaches/mentors a team of Data Engineering/Analytics Production Support professionals that will be located in multiple locations and time zones. Develop resource plans to determine the right mix of internal and external resources; engage and manage 3rd party consultants/contractors as needed. Develop and maintain operational processes and procedures and ensure appropriate documentation. Monitor and maintain the health of our data pipelines and supporting applications in production, including Azure-based systems, Informatica Data Management Cloud, and Informatica Cloud products such as Cloud Data Integration (CDI), Cloud Application Integration (CAI) Participate in incident response activities and communicate with stakeholders to provide timely updates and resolutions. Troubleshoot and resolve issues related to data ingestion, processing, and delivery in Informatica Cloud and Azure Data Factory Automate monitoring and alerting and ensure proactively identification of issues before they become problems, utilizing existing software stack (Informatica Data Management Cloud or Azure) for alerting and logging as well as additional tools as necessary. Work with developers, and stakeholders to identify and prioritize enhancements to the existing data pipelines and applications. Assess any enhancements and changes to the data production environment regarding risk and supportability and ensure proper testing, transitioning to the production environment, and knowledge transfer the support team. Experience with Cloud MDM and Cloud Data Quality is a plus. Collaborate with cross-functional teams to ensure timely resolution of production issues. Should be technically hands on and adapt to changing technology landscapes. Requirements: Bachelor’s degree in computer science, Information Technology, or a related field At least 5 years of experience in production support, including at least 2 years in a managerial role. Strong technical skills in cloud based and Informatica SaaS technologies, such as Azure Data Factory, Azure Synapse Analytics, Azure Databricks, Azure Event Hubs, Azure Stream Analytics, Azure Functions, Informatica Cloud products such as Cloud Data Integration (CDI), Cloud Application Integration (CAI), and MDM, Snowflake, Databricks, and Apache Kafka Experience with monitoring and alerting tools such as Azure Monitor, Azure Log Analytics, Splunk, Datadog, OpsGenie or PagerDuty Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Strong problem-solving and analytical skills Ability to work under pressure and handle multiple priorities in a fast-paced environment. Experience with Agile development methodologies is a plus. It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Benefits & Perks: Time Off: 20 days of PTO for full-time employees and 12 company holidays. Summer Fridays: July 4th through Labor Day, the office is completely closed/offline every other Friday. Company Paid Benefits: Life insurance, Short-term disability, Long-term disability, Paid parental leave, Employee Assistance Program, and medical insurance in our high deductible health plan. Optional Employee Paid Benefits: Medical insurance in our EPO plan, Dental benefits, and Vision benefits. We also offer Health Savings Accounts, Flexible Spending Accounts, Supplemental Life insurance, and more. 401(k): Eligible after 60 days. Discretionary company match of 50% up to the first 6% of contributions. EQUAL OPPORTUNITY EMPLOYER ALCORITY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE COMPANY'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES. We enable our customers to rapidly modernize and scale their businesses, creating unique opportunities for our people to realize their own potential. Our simple foundational values, shared by everyone in the company, are three-fold. We’re results-driven, always focused on making a tangible difference for our customers. We believe in building long-term relationships with those who rely on our know-how and expertise. And we’re humble about our own achievements, because we only succeed when our customers do. We’re open You’ll find us welcoming, helpful and approachable. We listen and trust each other to build strong relationships with our colleagues, customers and partners. We’re irrepressible There’s a constant buzz of energy and enthusiasm for what we do. The spirit of, and passion for, entrepreneurship runs deeply through our organization. We’re aware We are always keeping on emerging practices and technologies in the market, while also investing in deepening our understanding of our customers’ businesses and unique challenges We have integrity We bring our real selves to work, respect each other and put the team first. Everything we do is considered and for the benefit of the companies we support.
  • 1 Month Ago

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Production support
  • TEKGENCE INC
  • New York, NY FULL_TIME
  • Title : Application Production Support with Linux Location : NYC, NY, Jersey City, NJ, Plano, TX, Charlotte, NC, Phoenix, AZ High-level JD : 6 years of experience in Application Production Support in ...
  • 1 Month Ago

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Costume Designer/ Tailor
  • E.A. Production
  • Brooklyn, NY CONTRACTOR,PART_TIME
  • COSTUME DESIGNER/TAILOR NEEDED(Internship & students can apply as well but not as a part time job as an internship). E.A. Production, "The Magical Journey of Arlekina", the musical. We are looking for...
  • 24 Days Ago

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Executive Producer
  • E.A. Production
  • Manhattan, NY FULL_TIME,PART_TIME,CONTRACTOR
  • E.A.Production, A production company, has an immediate need for a an Executive Producer to join our Production.This job responsible for the execution of the show,Apply ONLY if you built the right netw...
  • 5 Days Ago

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Salesman
  • E.A. Production
  • Brooklyn, NY CONTRACTOR
  • Fizzy lemon marketing solution it's the "daughter" of E.A.Production. We are creating content and managing social media for clients as restaurants, products, stores, real-estate etc...We are looking t...
  • 13 Days Ago

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Fundraiser
  • E.A. Production
  • New York, NY CONTRACTOR
  • E.A.Production, A production company, has an immediate need for a theatre fundraiser to join our Production. The Fundraiser helps create and maintain a welcoming, organized, community-centric space. T...
  • 13 Days Ago

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0 Production Support Manager jobs found in New York, NY area

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Quality Assurance Manager
  • Eclaro
  • New York, NY
  • Quality Assurance Manager Job Number: 24-00734 Use your skills where innovative technology solutions begin. Eclaro is lo...
  • 3/28/2024 12:00:00 AM

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Director of Automated Testing & Quality Assurance
  • City of New York
  • New York, NY
  • Job Description IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SYSTEMS MANAGER CIVIL SERVICE TITLE WILL B...
  • 3/28/2024 12:00:00 AM

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Shift Leader - $19.47/hour with an increase to $20.05/hour after 90 days!
  • Sweetgreen
  • New York, NY
  • at sweetgreen 1114 6th Ave, New York, NY 10036 Base Compensation: This position pays $19.47/hour with an increase to $20...
  • 3/27/2024 12:00:00 AM

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PRODUCTION CONTROL COORDINATOR
  • City of New York
  • New York, NY
  • Job Description The Department of Social Services (DSS) is comprised of the administrative units of the New York City Hu...
  • 3/26/2024 12:00:00 AM

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Team Leader - Equity Index Data Operations and Production
  • Bloomberg
  • New York, NY
  • Team Leader - Equity Index Data Operations and Production **New York, NY** Posted Mar 18, 2024 - Requisition No. 123906 ...
  • 3/26/2024 12:00:00 AM

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QUALITY CONTROLLER
  • City of New York
  • New York, NY
  • Job Description YOU MUST BE PERMANENT IN THE COMPUTER ASSOCIATE SOFTWARE CIVIL SERVICE TITLE OR PERMANENT IN A COMPARIAB...
  • 3/25/2024 12:00:00 AM

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Risk Technology Production Lead-
  • Syntricate Technologies
  • New York, NY
  • Salary: 160-210K base NYC, NY Fulltime Hybrid 3 days onsite in a week Don't' send short term candidates We are seeking a...
  • 3/24/2024 12:00:00 AM

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Senior Chemical Process Engineer
  • Bowery Farming
  • New York, NY
  • At Bowery, were making wildly delicious food more accessible to everyone. Driven by our proprietary end-to-end technolog...
  • 3/24/2024 12:00:00 AM

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Production Support Manager jobs
$89,714 to $134,210
New York, New York area prices
were up 1.6% from a year ago

Production Support Manager
Develop internal IT Service Level Agreements between the IT Production Services function and other IT functions necessary to support our business and with vendors of all service related issues that are the responsibility of the solution provider.
October 27, 2022
Track production yields, losses, machinery & labor efficiency, cost reduction, utilities efficiency, etc.
February 05, 2023
Assist in data research and fact-finding as required to meet technician monthly performance review, and metric schedule requirements.
February 20, 2023
Review and analyze production issues for client impact and rate with a defined power score.
February 21, 2023
Provides consulting expertise in identifying and solving highly-critical middleware issues and serves as a resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation.
April 18, 2023
Build and maintain relationships with all levels of employees and partners by creating an environment of safety and innovation within the organization and across peer groups.
April 24, 2023