Production Support Manager jobs in Provo, UT

We are looking to recruit a senior and experienced candidate for Enterprise Manager support team. His/Her main responsibility would be to lead Enterprise Manager Support team and will be expected to work in partnership with customers, support engineers and developers. He/She should have a good overall knowledge on product functionality and demonstrate the ability to resolve complex problems or identify acceptable workarounds. He/She should be able to perform their assigned duties with a great degree of independence requiring minimal direction. He/She should be adept at building relationships across organizations and leveraging these relationships to resolve cross-product issues. He/She would be responsible to drive the highest level of customer satisfaction for the team. He/She is expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues.

Career Level - M3