PMC Medical Group, LLC is currently seeking a full-time Medical Receptionist to join its busy Granite State Pain Associates practice in Somersworth, NH.
Holidays and Weekends OFF!
If you're looking for more than just a job but a place where you can make a difference in people's lives, this job is for you!
Candidates must have strong computer skills, the ability to learn quickly and work confidently in a fast-paced medical office environment. Prior experience working in healthcare is preferred but not required.
JOB REQUIREMENTS:
- Greet and direct patients and visitors upon arrival
- Assist patients and visitors (in person or over the phone) with various issues including but not limited to directions, paperwork, and questions
- Verify and update patient demographics and insurance information
- Collect patient payments and insurance co-payments
- Answer incoming and transferred telephone calls; place telephone calls on hold as needed
- Relay phone messages to appropriate medical staff member
- Schedule patient appointments in person or over the phone
- Balance patient payments and insurance co-payments daily
- Follow office open/close protocol
- Distribute prescriptions to patients following office protocol
- Assist in transmission of medical records to patient and/or other entities as necessary
- Distribute medical records received via mail and/or fax to appropriate staff member according to office protocol
REQUIRED QUALIFICATIONS:
Education: High School Diploma or equivalent
Knowledge/Skills/Abilities: Customer service, phone skills, typing skills, familiarity with office equipment, time management skills, multi-tasking skills, effective communication, ability to handle difficult situations and work under pressure, verbal and written communication skills, ability to collaborate and communicate with management and co-workers, ability to shift focus and reset priorities.
PREFERRED QUALIFICATIONS:
Experience: 1-year medical office environment; experience with conducting prior medical authorizations, medical insurance and triaging phone calls preferred.
Knowledge/Skills/Abilities: Familiarity with medical terminology. AthenaNet a plus but not required.
Benefits: A strong benefits package which may include health, dental, vision, life and disability insurance, retirement savings and corporate discounts.
* The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified
PMC Medical Group, LLC is a smoke-free work environment and campus.