Program Manager jobs in Austin, TX

If you are bilingual in English/Spanish and enjoy working out in the field with underprivileged youth and their families, this might be a good position for you. This position requires someone who will handle roughly 7-8 cases and meet with these kids/teens in their homes and at schools to provided assistance in things like finding a job, staying in school, working through their probation and more. Please see the job description below to see if you think you may be a good fit. This is a part-time position with up to 25 hours per week mostly out in the field with mileage reimbursement. The schedule is based mostly on the client needs and the Case Manager can determine what that looks like.

PT Case Manager

Division: Youth Advocacy

Department: Independent Case Management Services (ICMS)

Supervisor: Director of ICMS

Classification: Non-exempt/Part time/Hourly

Qualifications/Requirements

Bachelor’s or Master’s degree in social work, psychology, or other behavioral/social science and two years experience working with high-risk youth and families and/or providing case management services. Bilingual in English/Spanish. Candidates should be flexible, client-oriented, and knowledgeable about Austin/Travis County communities.

Recognize the importance of social networks, family, and broader systems in working with clients. Candidates must have the ability to work independently, prioritize work responsibilities, and have strong organization abilities. Candidates should have reliable transportation, auto insurance and ability/willingness to use personal vehicle in the performance of job duties. Must be proficient in using computer software.

Duties/Responsibilities

Case Management

Conduct assessment and service coordination for assigned clients and families.

Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case. Conduct home, school and agency visits.

Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision.

Appropriately assist clients with basic needs and provide advocacy when needed.

Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes. Evaluate client participation and progress and conduct discharge planning. Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements.

Misc:

Meet or exceed contract or deliverable objectives. Responsible for personal critical/quantified performance measures. Document all service activity in designated database, electronic calendar, and other appropriate work databases as assigned. Respond to customer request & complaints in a timely manner and document service provided. Provide timely response to customer requests. Consistently communicate with internal stakeholders per email protocol

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: No more than 25 per week

Benefits:

• Employee assistance program
• Flexible schedule
• Paid time off

Patient demographics:

• Children

Schedule:

• 4 hour shift

Work Location: On the road