Program Manager - Social Service jobs in Beaverton, OR

Description

Metropolitan Family Service

Position Description

Position Title:         Program Coordinator (SUN Site Manager)

Location:                Cherry Park Elementary School

Reports To:             Regional Program Manager

Dept/Program:       Community Schools                     FTE:    1.00 (40 hours/week)                                                                                

Status:                    Exempt

Created:                 March 2024                                  Job Number: PCCP0309

General Description:

Metropolitan Family Service position descriptions are guidelines.  They are not intended to identify every task that an employee will be asked to complete.  They are intended as a general outline of the essential work responsibilities and qualifications of the position. 

Values:

• We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services.
• We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence
• We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity

CORE VALUES

Equity & Social Justice

• Values working in a multi-cultural, diverse environment
• Values and supports inclusion and program access for clients
• Supports agency goals for reducing disparity in outcomes for communities of color
• Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege

Collaboration

• Ability to work effectively in collaboration within all program areas of MFS as well as other agencies
• Ability and commitment to work effectively within a team-dependent environment and provide leadership and support to staff to demonstrate effective team dynamics
• Ability to work and communicate effectively with a broad range of individuals and groups
• Ability to connect position roles and agency mission

Teamwork

• Ability to work independently and to collaborate with other MFS staff and volunteers and to model effective teamwork skills
• Ability to proactively problem-solve and resolve conflict
• Ability and commitment to continuous quality improvements and innovation of program
• Ability to effectively manage and maintain confidential and sensitive information
• Experience in program development and effective training techniques for staff
• Commitment to participate as a member of the Program Management and Management Teams
• Ability to work independently and to collaborate with other MFS staff and volunteers to model effective teamwork skills
• Commitment to provide overall agency program support to ensure excellence in programs and delivery of service

General Function: 

Under the general supervision of the Program Manager, the Program Coordinator is responsible for day to day operations, long-term visioning, relationship building and program quality of the Cherry Park Elementary SUN Community School.

Program Administration

• Minimum of two years of experience in program development and administration
• Knowledgeable about youth development (theory and practice)
• Experience in developing and managing budgets
• Advanced knowledge and competency to operate a personal computer. Advanced competency in using Word, Excel and various database programs
• Possesses strong verbal and written communication skills
• Ability to manage multiple projects simultaneously
• Possesses excellent time management and organizational skills
• Possesses excellent classroom and behavior management skills
• Ability to effectively manage and maintain confidential and sensitive information
• Ability to recognize and manage critical incidents within program and/mandatory reporting regulations and responsibilities
• Ability and commitment to continuous quality improvements and innovation of program

Supervision

• Experience and thorough understanding of effective communication and supervision skills
• Effective understanding of employment laws, rules and regulations
• Ability to provide necessary information in a timely manner to staff and volunteers
• Ability to set quality standards for programming and ensure adherence to standards
• Abilities and experience in development and supervision of academic enrichment and/or recreational programs
• Demonstrates continued accountability for effective, timely and consistent supervision of staff and volunteers

Teamwork

• Ability to work independently and to collaborate with other MFS Program Coordinators and to model effective teamwork skills

Essential Duties and Responsibilities:

• In collaboration with school administration, staff, advisory committees, families and grant partners, the Program Coordinator will develop core services to address the academic, enrichment, recreation, leadership, and social service needs of students and their families. The services must be developed to meet the needs of a culturally diverse school
• Oversee all aspects of extended day activities – aligning services of community partners, school-led activities and MFS activities into one comprehensive model
• Recruit, hire, train and supervise a diverse group of staff and volunteers, provide leadership and create a sense of team
• Supervise AmeriCorps Member, FRN and Program Assistant, along with Activity Leaders
• Ability to collaborate with MFS programs such as: Hunger Relief and Ready Set Go
• Survey and assess community needs and strengths
• Develop and maintain strong and positive relationships with school administration, appropriate local community providers to offer their services on site and maintain those relationships with strong communication and follow-through 
• Analyze student academic data
• Craft and uphold partner agreements and memorandums of understanding with community organizations
• Coordinate the implementation of family involvement and adult education opportunities that engage a diverse group of parents, guardians and community members in the school
• Ensure ongoing communication with parents/caregivers is consistently managed
• Conduct outreach to students and families to inform them of available resources and events and to recruit program participants
• Provide information and assist with linkages to broader community and social service resources
• Role model positive behavior and create strong connections with individual students
• Ensure regular, consistent and ongoing safety protocols are maintained at all times within program and during the after school program
• Support healthy student transitions into and out of the school, including summer programs
• Meet regularly with the Family Leadership Team, school Principal, staff, and Community Partners
• Stay closely connected with the school staff to best support student and family needs. Facilitate relationships between community partners and school staff
• Perform administrative tasks, including organizing and facilitating meetings, drafting an annual work plan and budget, compiling and disseminating program and MFS information, data collection and writing and submitting required progress reports
• Supervision of Family Resource Navigator, AmeriCorps member and temporary Activity Leader staff
• Provide leadership and development opportunities for a team of temporary staff, including coordinating recruitment, hiring, training and supervision of Activity Leaders and volunteers
• Attend regular supervision meetings with MFS Program Manager
• Actively participate in all agency and program meetings, trainings and retreats
• Work directly with MFS Human Resources Department regarding hiring, employee performance and employee relations issues
• Organize, submit and maintain personnel records and documentation as require
• Provide data and written reports as required
• Effectively and consistently market the organization, communicating about MFS and its programs in a way that is both compelling and on message. Follow marketing guidelines in place when communicating with staff, volunteers, clients, partners, and potential supporters
• Comply with Metropolitan Family Service policies and procedures as outlined in the Employee Handbook

Qualifications