Program Manager - Social Service manages and administers the day to day operations of residential or community-based programs. Hires and trains staff that provide patient care. Being a Program Manager - Social Service ensures service delivery meets quality standards. Acts as a liaison with internal and external parties. Additionally, Program Manager - Social Service requires a bachelor's degree in a related area. Typically reports to a director. The Program Manager - Social Service manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Program Manager - Social Service typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Summary
Pay Range: $73,154 - $121,252
Note: Individuals typically begin between the minimum to middle of the pay range
The Federal Plan program manager is responsible for leadership and oversight of all aspects of HMSA's Federal Employees Health Benefit Plan (Federal Plan 87) contract, HMSA's second largest employer group customer.
This person will serve as HMSA's primary liaison with the Office of Personnel Management (OPM) for Federal Plan 87 activities. Responsible for managing and cultivating HMSA's relationship with OPM, and training and mentoring other HMSA employees who must also communicate directly with OPM. Develops and promotes a collaborative partnership between HMSA and OPM through proactive, open, and honest communication that ensures strong mutual understanding, awareness, and support of shared priorities.
Responsible for strategic and tactical planning of HMSA's approach to delivering excellent performance and value for Federal Plan 87 and providing clear leadership, training, and guidance to all HMSA and partner/vendor resources supporting Federal Plan 87. Acts as subject matter expert and will be responsible for project management to include research, analysis and communication efforts necessary to ensure the continued success of the plan. Oversee and complete complex/time sensitive requests and inquiries.
Keeps up to date on the laws, policies, regulations and compliance requirements expected of the contract holder. In addition, there are several differences in how this plan is administered as compared to other HMSA plans. The program manager is responsible for the critical function of overseeing and coordinating all of HMSA's operational and compliance activities for Federal Plan 87, including the many responsibilities related to the annual re-awarding of the contract.
Exempt or Non-Exempt
Exempt
Minimum Qualifications
Duties and Responsibilities