Program Supervisor jobs in Boston, MA

JOB DETAILS:

• Contract to hire (6 month contract to direct hire)
• Location: Dorchester
• Days/Hours: Monday-Friday 3:30pm - 12am

SUMMARY OF THE POSITION:

The Supervisor will provide leadership and guidance to the program staff and guestS. Responsibilities include overseeing all program design and decisions, staff hiring training and support; guest intakes, ; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The Supervisor will be part of the evening shift rotation and will oversee all aspects of daily operations, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The supervisor will maintain a close working relationship with internal programs such as the Men’s Inn, MATCH, Place Me Home, Coordinated Housing Solutions etc. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the day, evening and overnight program (7 days/week). The Supervisor will be responsible for overseeing the work of seven full-time GSS staff, two staff working 32 hours per week, van drivers, a housekeeper and relief staff assigned to the program. In addition, the supervisor will oversee and collaborate with HFI’s day and overnight shift assistant supervisors, to provide support for staff on their individual shifts. The supervisor will ensure that services are provided in the spirit of the Inn’s traditional hallmarks of dignity and respect for all our guests.

The Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles:

• Shelter is a temporary safety net, not a home.
• All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing.
• Never warehouse or institutionalize our guests in our shelters
• Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.”
• Leverage guests’ their strengths, assets, and connections to move quickly out of shelters and to any other housing
• Recognize the impact of violence and victimization on development and coping strategies
• Employ an empowerment model
• Maximize guest choices and control over her/his recovery based in a relational collaboration
• Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance
• Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology
• Minimize the possibilities of re-traumatization
• Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background
• Solicit guest input and involve guests in designing and evaluating services

QUALIFICATIONS:

EDUCATION/TRAINING:

REQUIRED:

• High school diploma or GED.

PREFERRED:

• Bachelor’s Degree
• Bilingual, with a preference for English/Spanish
• Valid driver’s license

Job Types: Full-time, Contract

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)

Ability to Commute:

• Dorchester, MA (Required)

Ability to Relocate:

• Dorchester, MA: Relocate before starting work (Required)

Work Location: In person