Provisioning Engineer jobs in Berkeley, CA

Provisioning Engineer designs, installs, and configures telecommunication circuits. Oversees small to moderately complex circuit provisioning orders. Being a Provisioning Engineer makes modifications to existing configurations as needed. May require a bachelor's degree. Additionally, Provisioning Engineer typically reports to a supervisor or manager. The Provisioning Engineer works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Provisioning Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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IT Equipment Provisioning Specialist (7359C), IT Client Services - 44746
  • University of California Berkeley
  • Berkeley, CA FULL_TIME
  • IT Equipment Provisioning Specialist (7359C), IT Client Services - 44746 About Berkeley

    At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

    The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

    We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .

    At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .

    Departmental Overview

    IT Client Services provides IT support to the vast majority of staff and faculty at UC Berkeley. Our motto of "we are here to help" reflects one of our department's deepest values of customer service. Client services start with our Service Desk, the front door into Berkeley IT, and extend throughout our teams that provide desktop support, computer equipment purchasing, secure file share management, and to partner IT organizations. This position will be a part of our Procurement and Provisioning Team.

    Berkeley IT believes in and fosters a workplace environment where people can bring their diverse skills, perspectives and experiences toward achieving our goals through a process of critical inquiry, discovery, innovation, while simultaneously committing to making positive contributions towards the betterment of our world.

    In addition, members of the Berkeley IT community have created and endorse the following values for our organization to augment and amplify the campus principles:

    We champion diversity.
    We act with integrity.
    We deliver.
    We innovate.
    Diversity, Inclusion, and Belonging are more than just suggestions for us. They are the guiding principles underlying how we come together, develop leaders at all levels of the organization, and create an environment that unites us. We affirm the dignity of all individuals, call upon our leaders to address critical issues with integrity and intention, respect our differences as well as our commonalities, and strive to uphold a just community free from discrimination and hate.

    Application Review Date

    The First Review Date for this job is: November 8, 2022

    Responsibilities

    An IT provisioning equipment professional who demonstrates excellent customer service and interpersonal skills.

    Applies experience and acquired job skills to troubleshoot computer hardware, software, and peripherals.
    Recommends, configures, and installs computer hardware and software order requests.
    Conducts hardware and software tests and reports on configurations and behavior, recommending improvements and break-fix solutions.
    Effectively manages multiple simultaneous assignments using standard processes and improvised problem-solving techniques to meet IT support Service Level Objectives.
    Uses working knowledge of organization computer requirements, unit business processes, device support systems and tools, and strong communication and customer service skills to resolve hardware and software issues of moderate scope and complexity.
    Applies IT Client Services (ITCS) policies and procedures to support a variety of clients.
    Participates as a member of an ITCS Support Team to support the IT needs of the Berkeley campus.
    Works effectively with a diverse group of employees and welcomes differing skills, outlooks, and experiences of others working toward shared goals.
    Required Qualifications
    Experience providing escalated technical support. Experience conducting hardware and software tests, analyzing test results, and producing reports of conclusions and recommendations. Basic knowledge of networking protocols. Demonstrated skill in configuring, troubleshooting, and supporting end-user client systems including desktop, laptop, and mobile computing devices. Working knowledge of enterprise system dependencies and ability to use this information to troubleshoot. Requires interpersonal skills in order to work with both technical and non-technical personnel at various levels in the organization. Demonstrated skill at creating technical documentation for complex processes and applications. Demonstrated skill in developing technical training and administering instruction to customers at various levels of skill. Communicates effectively with both technical and non-technical personnel at various levels in the organization (students, staff, and faculty). Has verbal and writing skills to convey complex ideas clearly. Demonstrates knowledge of other areas of IT. Demonstrates problem-solving skills. Effective self-direction and time management. Able to use standard processes and improvised techniques to meet Service Level Objectives. Working knowledge of desktop and business/technical support systems and tools. Demonstrates judgment to delegate/escalate issues appropriately. Working knowledge of vendor products and services. Experience consulting with customers and recommending desktops, laptops, smartphones, tablets, and multifunction printers. Demonstrated customer service skills and excellent interpersonal skills to develop and maintain effective relationships with diverse client groups. Embraces specialized or unique viewpoints/outlooks and has the ability to work effectively with a diverse group of employees. Experience using a service management application to take support tickets, document work, and communicate with customers and IT partners. Demonstrated commitment to the advancement of diversity, equity, inclusion, belonging, and justice at UC Berkeley and Berkeley IT.
    Preferred Qualifications
    Working knowledge of the unit's business processes. Working knowledge of organization computer requirements, recommendations, and policies including security standards. Demonstrated skill with remote support and communication tools, including video and text chat and remote support applications (like Bomgar or Apple Remote Desktop). Familiarity with ITIL and change management concepts. Experience supporting technology in institutions of higher education. Experience using ServiceNow.
    Salary & Benefits

    This is a full-time (40 hours per week), career position that is eligible for full UC benefits. This position is non-exempt and paid bi-weekly. The hourly pay for this role is commensurate with experience within the range of $31.71 (step 4.0) - $35.69 (step 6.5). For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
  • 2 Days Ago

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Engineer
  • Foss
  • Richmond, CA FULL_TIME
  • JOB PURPOSE/SUMMARY: The primary responsibility of this position is to ensure all vessel machinery, equipment and systems are operated, maintained and repaired in a safe and effective manner. Addition...
  • 20 Days Ago

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Engineer
  • Wood Rodgers
  • Oakland, CA FULL_TIME
  • Are you looking for a career where you can nurture a positive working environment and help achieve better employee relations? Are you flexible, proactive, easy to approach, like ‘figuring things out’ ...
  • 2 Months Ago

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Process Engineer
  • Skydio
  • Hayward, CA FULL_TIME
  • Skydio is seeking a talented multi-disciplinary engineer to define, implement, and continuously improve the final assembly processes for our next generation of products. In this role, your contributio...
  • 10 Days Ago

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ATS Engineer
  • pacificgastest.valhalla.stage
  • San Ramon, CA FULL_TIME
  • Requisition ID # 79640 Job Category : Engineering / Science Job Level : Individual Contributor Business Unit: Electric Operations Job Location : San Ramon Department Overview The men and women of Elec...
  • 11 Days Ago

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Developmental Engineer
  • United States Air Force
  • Richmond, CA FULL_TIME
  • ADVANCING OUR OPERATIONSIn order for us to complete our missions, our technology simply cannot fail. Covering a wide range of specialties ranging from aeronautical and computer systems to flight test ...
  • 11 Days Ago

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0 Provisioning Engineer jobs found in Berkeley, CA area

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Reliability Engineer, Research Platform
  • OpenAI
  • San Francisco, CA
  • About the team: Reliable services are what enables Open AI to train the best AI models in the world and to bring the pro...
  • 4/19/2024 12:00:00 AM

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Senior Data Engineer (DevOps Automation) - Alameda, CA (Hybrid)
  • Georgia IT Inc.
  • Alameda, CA
  • Senior Data Engineer (DevOps Automation) Location: Alameda, CA (Hybrid) Duration: Contract Rate: DOE US Citizens, GC, EA...
  • 4/17/2024 12:00:00 AM

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Supervisory Healthcare Engineer - Deputy
  • Department of Veterans Affairs
  • Martinez, CA
  • Summary The Supervisory Healthcare Engineer (Deputy) position serves as the Assistant Chief, Engineering Service as the ...
  • 4/17/2024 12:00:00 AM

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Director, Sourcing Engineering
  • Microsoft Corporation
  • Sunnyvale, CA
  • The Microsoft Capacity, Supply Chain, and Provisioning (CSCP) group is an exciting and fast evolving engineering group w...
  • 4/17/2024 12:00:00 AM

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Design Engineer
  • Sunbelt Controls
  • Pleasanton, CA
  • Job Description JOB SUMMARY: The position requires the individual to apply their basic technical knowledge and any prior...
  • 4/15/2024 12:00:00 AM

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Senior Human Factors Engineer
  • Abbott Laboratories
  • Milpitas, CA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 4/2/2024 12:00:00 AM

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Design Assurance Engineer II
  • Abbott Laboratories
  • Milpitas, CA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 2/26/2024 12:00:00 AM

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Design Assurance Engineer II
  • Abbott Laboratories
  • Milpitas, CA
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 2/26/2024 12:00:00 AM

Berkeley (/ˈbɜːrkli/ BURK-lee) is a city on the east shore of San Francisco Bay in northern Alameda County, California. It is named after the 18th-century Irish bishop and philosopher George Berkeley. It borders the cities of Oakland and Emeryville to the south and the city of Albany and the unincorporated community of Kensington to the north. Its eastern border with Contra Costa County generally follows the ridge of the Berkeley Hills. The 2010 census recorded a population of 112,580. Berkeley is home to the oldest campus in the University of California system, the University of California, B...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provisioning Engineer jobs
$57,643 to $76,147
Berkeley, California area prices
were up 4.5% from a year ago

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