Quality Assurance Analyst, Sr. - Healthcare jobs in California

ITS Analyst Sr (Quality Assurance)

Job Description

Department(s): ITS-Application Development

Reports to: Manager, Information Technology Services

FLSA status: Non-Exempt

Salary Grade: N - $95,000 - $155,078

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, February 27, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

About CalOptima Health

Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health!

About the Position

The ITS Analyst Sr (Quality Assurance) will be responsible for testing web based, mobile and desktop applications in a hybrid cloud environment. The incumbent will assess and test web services and other Application Programming Interface (APIs)/data interfaces to ensure they perform according to specification, evaluate and test new or modified software programs and verify programs function according to user requirements and conform to Information Technology Services (ITS) establishment guidelines/standards. The incumbent will review new or modified user stories and program documentation to determine if program performs according to specifications and conforms to architectural guidelines. The incumbent will work side by side with developers on agile/scrum teams. Additionally, the incumbent writes documentation to describe program evaluation, testing and correction. The incumbent will assist in evaluating proposed software or software enhancements for feasibility. The incumbent will participate in the development of utility programs to test, track and verify defects in software programs as needed.

Duties & Responsibilities:

Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.

Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.

Collaborates with Agile Application Development teams to perform application testing, such as system, unit, regression, load and acceptance testing.

Analyzes documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Reviews documentation to ensure that requirements stated are correct, unambiguous and verifiable.

Writes and validates positive test scenarios as well as alternative/negative test scenarios.

Tests any new software to ensure integration into company systems meets functional requirements, system compliance and technical specifications.

Reports the defects found during testing to development team. Ensures that reported bugs are fixed before the end of sprint, when applicable.

Creates and executes test plans and scripts that will ensure application functionality meets user requirements specified in user stories.

Analyzes formal test results in order to discover and report any defects, bugs, errors, configuration issues and interoperability flaws.

Communicates test progress, test results and other relevant information to project stakeholders and management.

Develops and establishes quality assurance measures and testing standards for new applications, products and/or enhancements to existing applications throughout their development/product lifecycles.

Prepares and delivers reports, recommendations or alternatives that address existing and potential trouble areas in ITS systems and projects across the organization.

Conducts internal audits to measure and assure adherence to established quality assurance standards for software development, application integration and information system performance and corresponding documentation.

Makes recommendations for improvement of applications to programmers and software developers or engineers.

Collaborates with Programmer Sr to build on automation suites and to execute automated regression suites as needed including running them through Jenkins.

Assists with production support problem identification and resolution.

Assists with testing of periodic (monthly) maintenance activities.

Collaborates with business stakeholders to coordinate or facilitate User Acceptance Testing.

Performs and recommends security audits/enhancements on assigned systems.

Performs QA functions for/in using .NET, SQL, HTML, XML, SOAP, Java Script and AJAX programming environments.

Installs and integrates new QA software programs into existing environments.

Completes other projects and duties as assigned.

Experience & Education:

Bachelor's degree in Information Systems, Computer Science or related field required.

5 years of experience testing for major applications, integrations and/or major application product release required.

2 years of experience with testing tools, test plans and building test cases required.

2 years of experience writing queries for Microsoft SQL server required.

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.

Preferred Qualifications:

3 years of experience in the health care industry.

2 years of experience with Visual Studio.

2 years of experience with Azure/DevOps and/or Team Foundation Server.

2 years of experience testing Electronic Data Interchange (EDI) and Data Warehouse Extract, transform, and load (ETL).

1 year of experience with Browser Stack or similar mobile device testing tools.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift heavy office supply boxes/equipment (up to 50 lbs.). Employee must be able to communicate, particularly for phone use, in meetings and face-to-face interaction.

Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Will have to work in Data Center Computer Room from time to time when project/work duties requirements dictate.

About our Benefits & Wellness options:

At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options.

CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.

CalOptima is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima wants to have qualified employees in every job position. CalOptima prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.

Job Location: Orange, California

Position Type:

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