Quality Assurance Engineering Supervisor jobs in Arizona

Quality Assurance Engineering Supervisor supervises inspections of raw materials, materials in process, and finished products. Assists in the development of quality standards and protocols for quality assurance testing models. Being a Quality Assurance Engineering Supervisor designs and implements policies and procedures for testing and evaluating the precision and accuracy of products and/or equipment. Requires a bachelor's degree. Additionally, Quality Assurance Engineering Supervisor typically reports to a manager. The Quality Assurance Engineering Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Quality Assurance Engineering Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Quality Assurance Supervisor
  • EcoShield Pest Solutions
  • Chandler, AZ FULL_TIME
  • Overview

    The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.

     

    Currently, we are hiring for a Quality Assurance (QA) Supervisor at our Chandler, AZ Customer Contact Center (CCC)! The QA Supervisor will work within a multi-supervisor unit where decisions, processes and procedures must be created, analyzed, delivered, and enforced in a fair and equitable manner. The QA Supervisor is expected to spearhead projects, designate tasks, and follow up with the goal of meeting or exceeding department standards.

     

    If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customer’s beds, barbecues, bungalows, and businesses!

     

    Pay and Benefits

    The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!

     

    For this role, we offer:

    • Competitive salary ($45,000-$60,000 DOE)
    • Additional compensation opportunities
    • Paid time off
      • Sick/Safe time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
      • Paid Vacation
      • 10 company-paid holidays
    • Benefits (employee as well as family)
      • Medical
      • Health Savings Account (HSA)
      • Dental
      • Vision
      • Voluntary Life
      • Short-Term and Long-Term Disability
      • 401(k), with match of 100% of the first 3% of each employee’s contribution and 50% of the next 2%
      • Employee Assistance Program
      • Rally Health and Wellness Program
      • Employee and Friends/Family Discounted Pest Control Services

    Responsibilities

    What will I be doing in this position?

    We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:

     

    The Quality Assurance (QA) Supervisor manages the daily operations of the QA Team Lead and Quality Assurance Assistants. The QA Supervisor is responsible for overseeing a team that conducts accurate audits and thorough entry of data into the company’s tracking systems. The role will assist management in creating a continuous path toward new levels of efficiency, effectiveness and truly world class support of EcoShield customers. 

    • Train and develop a team of QA Assistants and Team Leads, continuously improving the performance of the team through coaching and counseling
    • Provide weekly individual development to each team member and addresses performance issues utilizing progressive disciplinary action
    • Assist CCC management with collecting, reporting, and analyzing key performance metrics 
    • Work closely with new team members to instruct them on company policies and best practices 
    • Maintain working knowledge of company policies and procedures
    • Facilitate new employee training and development
    • Conduct data entry into the PestRoutes system from external sources per the directive of department management
    • Ensure quality maintenance and accountability of customer support processes through proactive audits of the team’s work
    • Audit data entered by other customer support roles to monitor adherence to established procedures, evaluate overall quality of work and customer service, and provide suggestions for systematic and procedural improvements
    • Gather, summarize and analyze data for effective management reviews of KPI’s including recommendations for continuous improvement areas, projects, and resource focus
    • Operate as a liaison to CCC management, employees, and other relevant department figureheads and external parties

    Physical Demands and Working ConditionsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to walk. The employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl, under or over objects.
    • The employee may occasionally lift and/or move up to 25 pounds.
    • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Regular standing, walking, and sitting
    • The ability to use a computer and telephone systems is essential to work.
    • Work is inside a climate-controlled office with moderate noise level

    Qualifications

    Am I qualified for this position? You are if you have the following:

    While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:

    • High School Diploma or GED (General Education Diploma) is required; Associate’s degree or higher is preferred.
    • Proficient with MS Office applications, including Excel, Access and Outlook.
    • 6 months related experience and/or training in a quality assurance role, ideally in a contact center environment
    • 6 months  experience in a management position, ideally in a contact center environment

    The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer

  • 1 Month Ago

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Food Safety and Quality Assurance Supervisor
  • Jobot
  • Casa Grande, AZ FULL_TIME
  • Relocation assistance available!This Jobot Job is hosted by: Maria ReyesAre you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.Salary: $70,000 - $80,000 per year...
  • 24 Days Ago

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FSQA Supervisor (Food Safety Quality Assurance)
  • Salad and Go
  • Phoenix, AZ FULL_TIME
  • Salad and Go is on a mission to make fresh, nutritious food convenient and affordable for ALL. Salad and Go is built on a model of speed and efficiency, operating small drive-thru-only locations and s...
  • 1 Month Ago

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Quality Assurance
  • Corporate Job Bank
  • Phoenix, AZ FULL_TIME
  • Schedule: M-F Hours: 2nd shift 2pm-10:30pm (Train on 1st for 2-weeks)Pay: $17-$19 per hour Location: Buckeye Rd and 31st aveDuties and Responsibilities: Collect Sales Samples requested by Sales Team d...
  • 2 Days Ago

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Quality Assurance
  • Corporate Job Bank
  • Litchfield, AZ FULL_TIME
  • Position: Quality AssuranceLocation: Litchfield Park AZPay: $18 an hourShift: Mon.-Fri. 7am-3:30 pmPOSITION SUMMARY Ensure quality system is followed according to established procedures. Will assist i...
  • 2 Days Ago

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Quality Assurance
  • ResourceMFG
  • Surprise, AZ TEMPORARY
  • Job Title: Quality Assurance Compensation: $16.00 Work Schedule: Monday – Friday 6:30am – 3pm Job Description: Examines material or product for function, specifications, quality standards, and defects...
  • 5 Days Ago

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Quality Engineering Supervisor
  • Generac Power Systems
  • Trenton, SC
  • Company Generac Power Systems Name Quality Engineering Supervisor Req # 63811 Employment Type Full Time Shift 1st At Gen...
  • 3/17/2024 12:00:00 AM

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Quality Manager
  • Lakeside Recruiting Solutions
  • Quality Manager The Quality Manager will inspect the final product to make sure it has been built with compliance to leg...
  • 3/17/2024 12:00:00 AM

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Quality Assurance New Product Development
  • BuildSubmarines.com
  • Cleveland, OH
  • POSITION SUMMARY: The Quality Assurance Support role is responsible for ensuring that all new products and the associate...
  • 3/16/2024 12:00:00 AM

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Quality Engineering Supervisor Arlington
  • Senior Plc
  • Arlington, VA
  • Who is Senior plc? Senior is a FTSE listed (symbol SNR) international manufacturing Group with 26 operations in 12 count...
  • 3/15/2024 12:00:00 AM

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Quality Engineering Supervisor
  • Generac Power Systems
  • Trenton, SC
  • While Generac is always evolving, our commitment to local and distant communities remains steadfast. Throughout the comp...
  • 3/14/2024 12:00:00 AM

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Quality Engineering Supervisor
  • Averro
  • Position: Quality Manager Location: Seattle, WA Employment Type: Direct-Hire Pay Range: $100,000-120,000 *Overall total ...
  • 3/14/2024 12:00:00 AM

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Quality Engineering Supervisor
  • Aperture Group
  • Quality Engineering Supervisor Location: La Vergne, TN Position Overview: The Quality Engineer/Supervisor has a key role...
  • 3/14/2024 12:00:00 AM

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Forging/Metallurgical Quality Engineering Supervisor
  • BuildSubmarines.com
  • High Bridge, NJ
  • Location: High Bridge, NJ Summary As a Material Quality Engineer, your primary role is to develop, analyze, implement,...
  • 3/14/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Quality Assurance Engineering Supervisor jobs
$99,765 to $127,996

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